Decommissioning a Wiser System
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Remove all devices from the system.
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Reset all devices to the factory settings.
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Reset the Wiser Automation Gateway to the factory settings.
Removing a device
Possible reasons:
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The device needs to be replaced.
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The device is no longer needed in the Wiser System.
Steps:
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Remove the device from the Wiser System. Refer to Removing the device.
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Reset the device to the factory settings.
Find the details of resetting the device in the Device User Guide of the respective device: List of Wiser Devices
Resetting the Wiser System
Possible reasons:
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You are moving out of the house and want to prepare it for the next owner.
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Ownership of the Wiser System is to be transferred to another user.
Steps:
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Reset the Wiser Automation Gateway. Refer to Resetting to Factory Defaults.
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Delete your Account. Refer to Deleting an Account.