990-66230A-001

Export UPS Event Logs to a USB Device

Pre-condition:

  1. Insert a USB flash drive (preferably less than 16 GB) in the computer, find the USB flash drive in This PC window, right-click and select Format, configure the file system as FAT32, 4096 bytes of allocation unit size, check Quick Format > Start.

    NOTE: It is recommended to use a USB 2.0 flash drive, because USB 3.0 may not support the FAT32 format.

  1. From the main menu, select Maintenance > UPS report.
  2. Remove the cover for the USB port.
  3. Insert your USB device in the USB port on the display.
  4. On the display, tap Export. When the display shows the message Confirm to export UPS event logs, tap OK to start the export process.
    NOTE: Do not remove the USB device until the export process has finished.
  5. The display will show the completion status with the message Event dump successful or Event dump unsuccessful. Tap OK to proceed.
  6. Send the UPS event logs to Schneider Electric customer support.
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