Resetting the device
You can manually reset the thermostat to factory settings
or soft reset.
Soft reset
Press and hold the O touch button > 20 s.
The thermostat flashes “Sr”, indicating soft reset, and it is selected when the button is released.The ‘Sr’ will flash to confirm the soft rest.
NOTE: To cancel the soft reset, press and hold the O button
for > 30 s. This reverts the thermostat's UI back to its previous
state before the touch button is pressed, with no change in a functional
state.
A soft reset will:
-
Delete all cloud and account details maintained by the device to allow re-registration.
-
Revert to the default setpoint in manual control.
-
Maintain all Factory settings e.g. MAC address.
-
Maintain the installer configuration of the device to ensure proper functioning until and after rejoining/re-registration.
Factory reset
In reset selection, press and hold the O touch button until thermostat flashes “Fr”, indicating factory reset, and it is selected when the button is released.
The ‘Fr’ will flash on the matrix display to confirm the factory reset and the thermostat resets to factory defaults and after 5 s it returns to preset.
NOTE: To cancel the factory reset, press and hold the O button for > 30 s. This reverts the thermostat's UI back to its
previous state before the touch button is pressed, with no change
in a functional state.
A factory reset will:
-
Delete all configuration data.
-
Delete all schedules information.
-
Revert to the default setpoint in manual control.
-
Maintain all Factory settings e.g. MAC address.