Limitations for Firmware Version 002.004.000

General Performance and Limitations

Keep firmware up to date in order to allow the Schneider Electric Customer Care Center to remotely access the Panel Server webpages.

Remote access certificates for each firmware version are valid up to the dates indicated in the table.

For more information about Firmware Update, refer to DOCA0172•• EcoStruxure Panel Server - User Guide.

Limitations on Custom Device Models

• Backward compatibility with existing custom models after a firmware update:

  • Due to updated format of custom device models, models created before October 2025 cannot be imported into Panel Server from EPC Web tool. The updated format for custom device models is compatible with Panel Server firmware version 002.004.000 or later.

    For information about creating and modifying custom device models in EPC Web tool, refer to EPC Web.

  • Existing current and available versions of models in Panel Server are indicated with a deprecated format icon in the custom device models table in the Panel Server webpages. They continue to be supported.

  • Switching between versions in Panel Server webpages depends on the format of the current and available versions, as indicated in the following table:

    Current version	Available version	Can be switched?
    Deprecated format	Deprecated format	Yes
    Deprecated format	Updated format	Yes
    Updated format	Deprecated format	No
    Updated format	Updated format	Yes

  For a detailed explanation of supported custom device models and associated actions, refer to Custom Models for Downstream Modbus Devices in DOCA0172•• EcoStruxure Panel Server - User Guide.

• Publishing device identification dynamically: Panel Server retrieves identification data for devices dynamically from the device, with the following exceptions:

  • User application name

  • Device family

  The following static values in custom device models are not supported by Panel Server:

  • Hardware revision

  • Software revision