Troubleshooting: Control Operations from IFE/EIFE Webpages
Definition
Control operations include commands to open and close the device from IFE or EIFE webpages.
For information about control operations from IFE or EIFE webpages, refer to the following guides in Related Documents at the beginning of this guide:
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DOCA0084•• Enerlin'X IFE - Ethernet Switchboard Server - User Guide
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DOCA0142•• Enerlin'X IFE - Ethernet Interface for One Circuit Breaker - User Guide
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DOCA0106•• Enerlin'X EIFE - Embedded Ethernet Interface for One MasterPacT MTZ Drawout Circuit Breaker - User Guide
Device Cannot be Controlled from IFE or EIFE Webpages
|
Problem description |
Symptom |
Probable causes |
Solutions |
|---|---|---|---|
|
Device cannot be opened or closed. |
The Close and Open buttons are not displayed on the webpage. |
Application control is not enabled in the IFE interface. |
Enable application control by pressing the Test button on the front of the IFE interface for 10–15 s. |
|
Message on webpage: Breaker operation not successful: actuator is in manual mode. Remote breaker commands are not allowed |
The device control mode is set to Manual. |
Change the control mode to Auto Remote. |
|
|
Message on webpage: . |
The device control mode is set to Auto Local. |
Change the control mode to Auto Remote. |
|
|
Message on webpage: Close has failed. NOTE: There is no message
if opening action fails.
|
The remote control commands are disabled by the locking pad on the front of the IFE interface. |
Move the locking pad on the front of the IFE interface to the Unlocked position. |
|
Additional Checks
If the troubleshooting actions described above do not work, refer to the troubleshooting information for Mechanical Control Operations and Electrical Control Operations.