Wiser Hub^R (1^st Generation)

Using app as a Professional Installer or Home Owner:

1. Select your hub in the app. Tap Hub^R (A).

   
   NOTE: If no firmware is saved in the app, you will be asked if you want to download the latest firmware.

2. Put the Controller into setup-mode as per the instruction provided by the app. Then tap Next (A).

   

3. Navigate to your smartphone’s settings or tap Open Wi-Fi Settings (C).

4. Connect to the Hub Wi-Fi^® and enter the password located on the front cover and inside the rear cover of the Hub.

5. Return to the Wiser Home App and tap Continue (D) to establish the connection.

   

6. Select your options from the Device Details screen of the Hub^R.

   

   1. Heat Source Type (A): Tap and select the type of heating system available in your home from the drop-down, and then tap OK.

      • Gas Boiler

      • Oil Boiler

      • Electric Boiler

      • Heat Pump

   2. Control Type (B): Tap and select the type of control your heating system uses, and then tap OK.

      • Standard: Select this option if your heating system uses the basic On/Off control. Standard controls typically use simple On/Off commands to control the boiler. The thermostat signals the boiler to turn On when heating is needed and to turn Off when the desired temperature is reached.

      • OpenTherm: Select this option if your heating system supports OpenTherm. OpenTherm is a digital communication protocol that allows continuous communication between the boiler and thermostat. As a result, the boiler can determine the room’s current temperature and heat accordingly as required, thereby improving energy efficiency and providing more consistent heating.

   3. If you choose OpenTherm control type, following additional options will appear:

      

      • OpenTherm Settings (C):

        

        Domestic Hot Water Setpoint	Set the desired temperature for domestic hot water. This option allows you to control the temperature of the hot water used for domestic purpose such as showers, baths, and other domestic uses. NOTE: If you physically change the temperature of your boiler, it will be automatically updated in the app.
        Max Central Heating Water Temperature	Set the maximum temperature for the water circulating through your central heating system. This will help control the heat output of your radiators or underfloor heating.
        NOTE: If these options are non-editable or appear as blank values, this indicates that your boiler does not support these settings.

      • OpenTherm Diagnostics (D): Tap to view the live status of your heating system. The diagnostic information helps the technician to identify faults and resolve problems related to heating system.

        NOTE: If some of the diagnostic information appears as blank values, this indicates that your boiler does not support these information.
        

7. If you want to check if the Hub has the latest version of firmware or complete the installation process without connecting to the network, tap Skip (F) and continue with chapter Updating the firmware

   NOTE:

   • The Skip (F) option is not available if you login to the app as a Home Owner. Refer to Roles in the Wiser Home App to find more information on the access levels.

   • The Professional Installer has the ability to skip the Wi-Fi^® setup and complete the installation process. However, this means you won't be able to connect the hub to Wi-Fi^®, register for an account, or control your devices outside of your home.

8. To connect the hub with your Wi-Fi^® network and continue the setup, tap Continue (G) and continue with chapter Entering Wi-Fi^® login information.