Insights+

Insights+ provides you with all the information you need to manage your energy consumption and save money.

Insights+ links directly to your smart meter to provide up-to-date energy tracking in your Wiser Home app which includes:

7 day energy prediction.
Monthly budget tracking and spend notifications.
Tips to help make adjustments and avoid big bill.
Energy breakdown on your smart plugs.

Subscription to Insight+

On the Home screen, tap > Unlock Insight or tap the banner (A) from the tab.
A screen will appear showing the terms of use and the payment information. Tap Continue.
Add your address where your Wiser products are installed and then tap Check my eligibility. This is to check with our partner Green Energy Options Limited (geo) if your smart meter is eligible for Insight+.

NOTE: The geo will use this information to check government’s smart meter database and confirm us the brands of your smart meters and the last time they communicated with the system. Following this check, geo will delete your data.

NOTE: If you don’t have a smart meter or if the smart meter is not a latest generation (SMETS2), you’ll not be eligible for Insight+.
Once you have passed the eligibility test, tap Order In Home Display to order In Home Display (IHD).
TIP: An IHD allows Wiser to access your smart meter data for accurate energy usage tracking. Therefore, it's essential for completing your setup.
Read the consent and tap Confirm to open the webpage link to order IHD.
Once you receive your IHD, follow the instructions provided in the box to setup. You’ll receive a notification on your smartphone once the Insight+ is available.
If you need more help on how to setup the IHD, follow below step:
1. On the Home screen, tap > Unlock Insight+.
  
  NOTE: The Unlock Insight+ option is available only until the setup is complete.
2. Tap Get help setting up my IHD.
  NOTE: If you have already set up your IHD, tap I’ve already set up my IHD option.
3. Follow the instructions in the app to set up the IHD and tap Finish once complete.

Using Insight+

On the Home screen, tap .

Insight+

Recent Consumption (A)	This section takes data directly from your smart meter to show you how much energy you have used. It is updated approximately every 30 minutes for gas and every 15 minutes for electricity, keeping you up to date with your usage. Tap Consumption history to analyse your usage over previous days, weeks and months to really understand your energy trends. NOTE: If there are any delays in the data Wiser receives from your smart meter, you will see a triangle appear under the recent consumption dial as well as dotted lines in your historical graphs.
Total Monthly Spend & Energy breakdown (B)	This section shows you how much energy you have used so far this month for both gas and electricity. The data is updated approximately every 30 minutes for gas and every 15 minutes for electricity, so you will see the total grow as the month progresses. Energy breakdown gives you an insight into how much gas is being used for heating vs. other appliances as well as providing detailed insights on your electricity usage per smart plug.
Heating Prediction (C)	This section provides you with better visibility of your heating consumption for the next week, allowing you to make better choices on how you heat your home. To predict your heating usage, the system considers the following: Temperature inside and outside your home: This helps us understand how much heating might be needed based on current and forecasted weather conditions. Historical gas usage: Your past heating patterns are used to make accurate predictions.
Budgeting (B)	Stay in control of your monthly energy usage by setting the budget for both gas and electricity. You can choose to track your spending against the exact budget that you set, or our smart, seasonally adjusted budget. To set the budget Tap Set budget. Enter the monthly budget for your Gas and Electricity and tap Set NOTE: Enable the Seasonal Adjustments toggle switch to seasonally adjust the budget. .
Smart Savings (E)	This section shows the total cost/energy saved this month and a graph of savings over past months. You can view savings in £ or kWh. It also displays savings from Away Mode and Eco Mode, with an option to enable Eco Mode for additional savings.
How the weather affects your heating (F)	This section shows how weather impacts your heating system's performance. We consider the thermal efficiency of your home and the outdoor temperature so we can save you as much as possible. Heating time: The green bars show an estimate of how long your heating was on each day. This graph will be displayed in heating hours for the first 30 days. After we learn from your smart meter data, it will convert to pounds and kWh. Weather: The maximum and minimum temperatures for each day are shown by red and blue lines. Missing weather temperatures are represented by dotted lines. Tap Heat Report to view temperature data for each room in your home. Refer to Heat report for detailed information.
Home Carbon Footprint (G)	This Section represents the total greenhouse gas emissions caused by activities in your home such as heating, cooking and electricity use. It is expressed as CO₂. In order to help you understand this better, we show you how many trees would need to be planted in order to reduce the impact of the CO₂ your household has generated each month. Your household CO₂ generation will reset at the beginning of every month so you can see how your impact varies month to month. You can learn more detail about how we calculate your footprint, as well as ideas on how to reduce your impact in our Wiser FAQs.