Wiser Hub^R (1^st Generation)

WT714R1S0902 (One Channel)

WT724R1S0902 (Two Channels)

WT734R1S0902 (Three Channels)

The Wiser Hub^R is the central control unit used to connect and manage the Wiser devices. This version is used where central heating (e.g. boiler or heat pump) is setup.

Refer to Device compatibility list to find out which devices are compatible with Wiser Hub^R .

The Wiser Hub^R is available in three variants, according to your heating system:

One Channel (WT714R1S0902): 1 x Heating, for combination boilers.
Two Channels (WT724R1S0902): 1 x Heating, 1 x Hot water, for conventional boilers with a separate hot water cylinder.
Three Channels (WT734R1S0902): 2 x Heating, 1 x Hot water, for large properties with dual heating circuits.

Operating Elements

Setup

Activates the temporary Wi-Fi^® network of the Hub. Useful for troubleshooting.

Heating Override*

Turning on the heating override will turn on the connected heating system for 2 hours regardless of any settings in the app or thermostats. In this state the boiler will self regulate its temperature.

To start override: press and hold button for more than 3 seconds.

To stop override, short press the button. This will put the heating back under system control.

Hot Water override

Turning on the Hot Water override will turn on the connected Hot Water for 1 hour. In this state the hot water will be regulated by a thermostat or the boiler.

To start override: press and hold button for more than 3 seconds.

To stop override, short press the button. This will put the hot water back under system control.

* NOTE: The heating override switches off when the temperature is close to set point. However, in the app, the heating flame symbol will continue to display until the set point is reached. This is normal operation and will not affect the heating.

LED Behaviour

Setup LED

LED	Description
	Hub is starting up or booting.
	Hub is powered on and operating as normal.
	Temporary Wi-Fi^® network of Hub is enabled
	The Hub is actively searching for the device to pair.
	Wi-Fi^® Error Hub is unable to connect to your Wi-Fi^® network. Check if your router is powered on and operating as normal. If you have changed your Wi-Fi^® credentials or installed a new router, configure the hub accordingly. Firmware update During the firmware update process, Hub will disconnect from Wi-Fi^®.
	Hub cannot connect to Wiser Cloud. The hub continues to control the connected devices as normal. The App will only connect to the Hub when your smartphone is in the same Wi-Fi^® network as the Hub.

Heating LED

LED	Description
	Connected heating is active.
	Override is active.

Updating

Firmware updates are intended for security and functional updates to help ensure that the System is always up to date. The firmware updates automatically and it runs in the background.

Resetting to factory defaults

You can reset the Hub to it’s factory defaults.

NOTE: Resetting the Hub will delete the Wiser System you have set up. If you want to reinstall your System, you will have to also reset all your Connected Devices and add them again to your System. Refer to resetting the device chapter in the Device User Guide of the respective Device. List of Wiser Devices provides the links to Device user guide for each devices. You will have to recreate all schedules, moments, automations, etc.

Only use the reset when you want to decommission your Wiser System or if all other troubleshooting measures failed.

To reset the Hub to factory defaults:

Press and hold the Setup button (A) until the Setup LED turns solid red followed by all LEDs flashing red once.

This indicates that the hub is successfully reset.

Wiser HubR (1st Generation)