Wiser Hub^R 2^nd Generation

Using app as a Professional Installer or Home Owner:

1. Select your hub in the app. Tap Hub 2^nd Gen (A).

   
   NOTE: If no firmware is saved in the app, you will be asked if you want to download the latest firmware.

2. Put the Hub into setup-mode as per the instruction provided by the app. Then tap Next (A).

   

3. Connect your smartphone to the Hub’s temporary Wi-Fi^® network either by QR Code connection or Manual connection.

   TIP: Tap I can’t find the password to open the Schneider Electric FAQ site in your browser.

   QR Code Connection:

   1. Tap on Open Camera and scan the QR Code from the device.

      
      IMPORTANT: Allow the app to access your camera when prompted.

   2. A pop-up will appear, requesting permission to use a temporary WiFi network. Tap Connect to establish the connection.

   Manual Connection:

   1. Tap on Connect Manually.

   2. Navigate to your smartphone’s settings or tap Open Wi-Fi Settings (C).

   3. Connect to the Hub Wi-Fi^® and enter password located on the front cover and inside the rear cover of the Hub.

   4. Return to the Wiser Home App and tap Continue (D) to establish the connection.

      

4. Select your options from the Device Details screen of the Hub^R 2^nd Gen and tap Next.

   

   1. Heat Source Type (A): Tap and select the type of heating system available in your home from the drop-down, and then tap OK.

      • Gas Boiler

      • Oil Boiler

      • Electric Boiler

      • Heat Pump

   2. Control Type (B): Tap and select the type of control your heating system uses, and then tap OK.

      • Standard: Select this option if your heating system uses the basic On/Off control. Standard controls typically use simple On/Off commands to control the boiler. The thermostat signals the boiler to turn On when heating is needed and to turn Off when the desired temperature is reached.

      • OpenTherm: Select this option if your heating system supports OpenTherm. OpenTherm is a digital communication protocol that allows continuous communication between the boiler and thermostat. As a result, the boiler can determine the room’s current temperature and heat accordingly as required, thereby improving energy efficiency and providing more consistent heating.

   3. If you choose OpenTherm control type, following additional options will appear:

      

      • OpenTherm Settings (C):

        

        IMPORTANT:

        1. If the options are editable, the App will display the symbol and allows you to set the temperature. In this case:

           • If the temperature displayed on your boiler does not match the setpoint shown in the app, rely on the value in the app. The app's setpoint takes precedence and ensures the boiler operates as expected.

        2. If the options are NOT editable, the App will NOT display the symbol and will not allow you to set the temperature. In this case:

           • If the temperature displayed on your boiler does not match the setpoint shown in the app, rely on the value on your boiler. The boilers setpoint takes precedence for this value.

        
        

        Domestic Hot Water Setpoint	Set the desired temperature for domestic hot water. This option allows you to control the temperature of the hot water used for domestic purpose such as showers, baths, and other domestic uses.
        Max Central Heating Water Temperature	Set the maximum temperature for the water circulating through your central heating system. This will help control the heat output of your radiators or underfloor heating.

      • OpenTherm Diagnostics (D): Tap to view the live status of your heating system. The diagnostic information helps the technician to identify faults and resolve problems related to heating system.

        NOTE: If some of the diagnostic information appears as unrealistic values, this indicates that your boiler does not support this information.
        

5. If you want to check if the Hub has the latest version of firmware or complete the installation process without connecting to the network, tap Skip (F) and continue with chapter Updating the firmware

   NOTE:

   • The Skip (F) option is not available if you login to the app as a Home Owner. Refer to Roles in the Wiser Home App to find more information on the access levels.

   • The Professional Installer has the ability to skip the Wi-Fi^® setup and complete the installation process. However, this means you won't be able to connect the hub to Wi-Fi^®, register for an account, or control your devices outside of your home.

6. To connect the hub with your Wi-Fi^® network and continue the setup, tap Continue (G) and continue with chapter Entering Wi-Fi^® login information.