DUG_Underfloor Heating Connection Strip_WH-05

Troubleshooting

Symptom

Possible cause

Solution

The orange setup LED is flashing.

  • Weak or no signal between the Wiser Hub and the underfloor heating.

  • Connection has been lost.

  • Check Hub is online.

  • Check signal strength.

The red setup LED is flashing.

Floor temperature limits exceeded.

  • Check floor temperature limits.

  • Check the temperature sensor connection.

Heat/Cool LED flashing blue

Dew detected on manifold

  • Check dew sensor fitting

  • Wait for moisture to evaporate.

Output channel LED (S) flashing Green

Emergency heat is active on those channels.

Cancel emergency heat.

Unable to control temperature or No temperature input.

The room has only an Electrical Heating Switch or UFH.

To control climate in this room you need to add a Room thermostat or Connected thermostat to the room.

Control are disabled for a room with UFH strip.

The room has a UFH strip, but no channels.

To control climate in this room you need to add a UFH channel from your Room or Device screen. Refer Assign channel to the room.

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