DUG_Underfloor Heating Connection Strip_WH-07

Pairing the device with the Wiser Hub

Using the Wiser Home app, pair your Underfloor Heating with the Wiser Hub to access and control the Underfloor Heating.
IMPORTANT: Make sure all Underfloor Heating devices are wired and powered before proceeding.
  1. On the Home screen, tap .
  2. Tap Devices > and tap Climate > Underfloor Connection Strip.
    TIP: You can also navigate by tapping Control tab > > Climate > Underfloor Connection Strip.
  3. Tap Scan QR code and allow the Wiser Home app to access your camera. Then, scan the QR code located on the device.
    NOTE: If you are unable to find the correct QR code, tap I can't find the correct QR code to pair the device manually and proceed to step 4.

    If the QR code is incorrect, a message Incorrect QR code scanned will appear. Tap I can't scan the QR code and choose one of the following options:

    • (A): Enter the Mac Address/EUI-64 and Install Code, then tap Connect. The app will verify if the Mac Address/EUI-64 and Install code are valid.

    • (B): Tap this option if you are unable to find the Mac Address/EUI-64 and Install code.

  4. Once the device is validated, tap Next.
  5. Press and hold the setup button until the LED flashes green.
    Wait for a few seconds until the app confirms that the Underfloor Heating is joined.
  6. Enter the Device name and tap Submit to complete the pairing process if Underfloor Heating system is without cooling input.
    If the Underfloor Heating system is with cooling input, tap Next and continue below steps.
    UFH system without cooling input UFH system with cooling input
  7. Turn on the Cooling Input toggle switch to use cooling features in the app, such as the ability to set a cooling schedule.
    IMPORTANT: Skip Step 8 if you are using Wiser Hub. If you are using Wiser HubR, continue to Step 8.
    Wiser Hub Wiser HubR
  8. Tap Boiler Contact to select the type of relay connected.
    TIP: If UFH is directly controlling the boiler, select "UFH Relay" for the Boiler Contact option.
    In case the boiler is controlled by a Wiser Hub with relay, then select Wiser Hub Relay for this option.
  9. Tap Submit to complete the pairing process.
The Underfloor Heating is now listed on the Control tab under the All and the specific room tabs.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.

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