Creating an Account

To be able to control the system from your smartphone, you need to create an account and log in.

Once the professional installer sets up the Wiser system, they will hand it over to the homeowner. Subsequently, the homeowner will create an account to have control over the Wiser system. Refer to the chapter Setting-up the Wiser System for information on how to setup the wiser system.

If the homeowner decides to set up the Wiser system independently, they need to begin by creating an account before proceeding with setting up the Wiser system.

IMPORTANT: Only a Homeowner has access to create an account.

On the welcome screen, tap Get started (A).
Tap Home Owner (B) to create an account.
Enter your name and email address
Enter a password
NOTE: The password must meet at least the following criteria:
- Eight characters long
- Contain at least one uppercase and one lower case letter
- Contain at least one number
TIP: Increase the security of your password by observing the following points:
- Do not use any personal information such as a name, birthday, e-mail address, etc. These data are publicly visible and make it easier to guess the password.
- Use a long password. It should contain at least six characters; longer passwords help increase security.
- Do not use a password that you have already assigned for another service.
- If possible, include numbers, special characters and differences in upper and lower case.
- Change the password frequently.
TIP: For more information about securing your network, read chapter Cybersecurity Principles
Select the country in which your home is located.
Tap Continue .
Activate account.
An email will be sent to the specified address. Check your inbox and click the confirmation link.
TIP: If you do not see the email in your inbox, check your spam or junk folder.

You can update your information and request the email again if needed.

Once confirmed, the Wiser Home app will display a message indicating that the setup is complete.
Tap icon.
Read and tick the check box to agree with the User Agreement and Privacy Notice and tap I accept.
Personalize your consents and tap Continue.
Enter your home address and tap Continue.
The home address is required so that functions dependent on the location work properly.
Tap to start adding devices to your system. Refer to Adding a Device.