Troubleshooting

Not possible to launch TeSys island DTM Library

Some of the common components that are required for DTM operation may be uninstalled by other softwares.

Reinstall the TeSys island DTM Library.

TeSys island DTM Library does not appear. Even after clicking Update Catalog.

This could be an issue with SoMove software is not registered before applying the DTM or an issue with the dll not being registered by Windows.

Use the Windows command line to register a dll required for the DTM to be installed:

1. Launch the Windows command prompt as Administrator and enter: cd C:\Windows\Microsoft.NET\Framework\v2.0.50727

2. Then enter the following (and be careful with the slash directions): RegAsm.exe /codebase C:\Program Files (x86)\Common Files\Schneider Electric Shared\Schneider Electric TeSys island DTM Library\AladdinDtm.Kernel.dll

3. When the registration is successful this message will display: Types registered successfully

4. Launch SoMove software and a Catalog Update screen with progress bar should appear. Wait until it completes

5. After the catalog update is complete, the TeSys island DTM Library should be available.