DOCA0142EN-10

Access to IFE Webpages

Supported Web Browsers

Browser

Version with Windows XP

Version with Windows Vista

Version with Windows 7 and later

Microsoft Internet Explorer

IE 9.0

IE 9.0

IE 10.0, IE11.0

Microsoft Edge

81.0.416.58 and later

Mozilla Firefox

15.0

20.0

20.0, 45.0

Google Chrome

24.0 and later

24.0 and later

24.0 and later

First Access to the IFE Webpages

The IFE name must be configured during the first access to the IFE webpages.

NOTICE
POTENTIAL COMPROMISE OF SYSTEM AVAILABILITY, INTEGRITY, AND CONFIDENTIALITY
Change default passwords at first use to help prevent unauthorized access to device settings, controls, and information.
Failure to follow these instructions can result in equipment damage.

When the IFE interface is accessed for the first time with SecurityAdmin user name (Security Administrator role), the user will be asked to change the default password.

The procedure to access the IFE webpages for the first time depends on the operating system of the computer:

  • Windows Vista, Windows 7 and later, or newer operating systems

  • Windows XP or older operating systems

NOTE: On upgrade of IFE interface before accessing the webpages for the first time, delete the browser cache.

First Access Through PC with Windows Vista or Windows 7 and Later

Step

Action

1

Disconnect the PC from the LAN and switch off Wi-Fi.

2

Connect an Ethernet cable from the computer to the IFE interface or to the Ethernet switch inside the panel.

3

Open Windows Explorer .

4

Click Network and the IFE -XXYYZZ appears in the list of devices.

NOTE: If the IFE name is not displayed in the list of devices in Windows Explorer , check if the PC and the IFE interface are not connected through the router.

5

Double-click the selected IFE -XXYYZZ , the login page automatically opens in the browser.

NOTE: Default browser must be Microsoft Internet Explorer or Microsoft Edge.

6

Enter SecurityAdmin as the user name and AAAAAAAA as the password, the home page automatically opens in the browser.

NOTE: The user name and password are case-sensitive.

7

To change the default password, select My Profile from the SecurityAdmin user name arrow on the header.

The Account Details Modification page is displayed.

8

Enter Old Password , Password , Confirm Password , EmailId , and Phone to change the default password.

9

Select the language from the Language box and then click Apply Changes .

10

To locate the IFE -XXYYZZ, click Device Location on the header. The ULP LED of the selected IFE -XXYYZZ blinks for 15 seconds (test mode).

11

To name the IFE -XXYYZZ , select the SETTINGS menu, go to DEVICES submenu, enter the device name and click Apply Changes.

12

Write the IFE name on a blank device name label and stick it on the existing one.

NOTE:
  • XXYYZZ is the last 3 bytes of the MAC address in hexadecimal format.

  • Check the firewall settings if DPWS is not enabled.

First Access Through PC with Windows XP

Step

Action

1

Disconnect the computer from the LAN and switch off Wi-Fi.

2

Connect an Ethernet cable from the computer to the IFE interface.

3

Start the web browser.

NOTE: The computer automatically uses the default IP address 169.254.#.# (#=0–255) and the default subnet mask 255.255.0.0.

4

In the address text box, enter 169.254.YY.ZZ, where YY and ZZ are the last 2 bytes of the IFE interface MAC address (to be found on the IFE interface side label), then press Enter : the home page opens in the browser.

Example: For an IFE with MAC address 00-B0-D0-86-BB-F7 or 0-176-208-134-187-247 in decimal, enter 169.254.187.247 in the address text box.

5

Press Enter , the login page automatically opens in the browser.

6

Enter SecurityAdmin as the user name and AAAAAAAA as the password, the home page automatically opens in the browser.

NOTE: The user name and password are case-sensitive.

7

To change the default password, select My Profile from the SecurityAdmin user name arrow on the header.

The Account Details Modification page is displayed.

8

Enter Old Password , Password , Confirm Password , EmailId , and Phone to change the default password.

9

Select the language from the Language box and then click Apply Changes .

10

To locate the -XXYYZZ, click Device Location on the header. The ULP LED of the selected -XXYYZZ blinks for 15 seconds.

11

To name the -XXYYZZ, select the SETTINGS menu and click DEVICES submenu, and enter the device name and then click Apply Changes .

12

Write the IFE name on a blank device name label and stick it on the existing one.

NOTE: XXYYZZ is the last 3 bytes of the MAC address in hexadecimal format.

Access to Webpages

Follow the Network Discovery, Name Browsing, and IP Address Browsing process to access the webpages.

The webpage access depends on the IT infrastructure.

Network Discovery

Perform the following procedure to access the IFE webpages once the IFE name has been configured.

Step

Action

1

Connect the IFE interface or the Ethernet switch inside the panel to the Local Area Network (LAN).

2

Connect the computer to the LAN.

3

Open Windows Explorer .

4

Click Network , the IFE name is displayed in the list of devices.

NOTE: If the IFE name is not displayed in the list of devices in Windows Explorer , check if the PC and the IFE interface are not connected through the router.

5

Double-click the IFE name which is written on the device label located on the front face of the selected IFE interface, the login page automatically opens in the browser.

NOTE: Default browser must be Microsoft Internet Explorer or Microsoft Edge.

Name Browsing

DNS server is mandatory.

Step

Action

1

Connect the IFE interface or the Ethernet switch inside the panel to the LAN.

2

Connect the computer to the LAN.

3

Start the web browser.

4

In the address text box, enter the IFE name which is written on the device label located on the front face of the selected IFE interface.

5

Press Enter , the login page automatically opens in the browser.

NOTE: If the IFE interface does not appear in the list of devices in Windows Explorer , check if the PC and the IFE interface are not connected through the router.
NOTE: The IFE IP address is mapped to the device label in the DNS server.

IP Address Browsing

IP static configuration has to be set.

Step

Action

1

Connect the IFE interface or the Ethernet switch inside the panel to the LAN.

2

Connect the computer to the LAN.

3

Start the web browser.

4

In the address text box, enter IP address given by the IT administrator.

5

Press Enter , the login page automatically opens in the browser.

NOTE: If the login page in the web browser does not open or does not display correctly, check if Internet Explorer\Tools\Compatibility View Settings\Display Intranet sites in Compatibility View in Internet Explorer is checked.
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