DOCA0142EN-06

Status

Description

The STATUS page displays the IFE interface communication status.

While browsing the real-time data views, the IFE interface has an automated communication check that runs every 15 minutes by default. This check verifies the communication health of all the devices configured on the IFE interface, and attempts to re-establish the communication to any device marked out of service within the current browser session.

A manual communication check is possible by clicking Check Device Status.

The users with Installer or Engineer roles can consult the Diagnostics pages.

Navigation to the Status Page

To view the STATUS page, click DIAGNOSTICS > COMMUNICATION > STATUS.

Status Parameters

Data

Description

Device Name

Name of the device connected to IFE interface.

Device Type

Type of the device connected to IFE interface.

Connection

Displays the connection type:

Type 1: ULP

Communication

Status of communication:

  • Passed: IFE interface successfully connected to the devices.

  • Failed: IFE interface not connected to the devices.

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