Updating the firmware

When the hub is connected to the Wiser cloud, it automatically updates the latest firmware. For the first time installation, if you want to check and update the firmware manually, use the app as a professional installer.

To check and update the firmware manually:

1. Use the Wiser Home App as a professional installer.

2. Download the latest hub firmware to the app. Refer to Downloading hub firmware into the app.

3. Follow the steps in chapter Connecting to the Hub's Temporary Wi-Fi^® Network .

4. When asked to Connect your Hub to your home Wi-Fi^® network, tap Skip (A).

   

5. Tap Yes, check and update (B).

   

6. Here are the possible conditions:

   • If the firmware version on your smartphone matches the one on the hub, your setup is complete. You can proceed to add devices.

   • If the firmware version on your smartphone doesn't match the one on the hub, the hub will automatically update to the latest firmware version.

     IMPORTANT: Do not close the Wiser Home App during this process.