System User Guide Wiser Home (Germany, Austria) - 10

Migration from Wiser Energy to Wiser Home

Migration video: Click here for migration video.

IMPORTANT: If you have an older PowerTag with firmware version 3.x.x and earlier (the firmware version will be printed on the device or can be provided by customer support), enable the Legacy PowerTag Energy mode toggle switch on the Wiser Hub’s Device Details screen to allow the system to pair with them.
  1. On the Home screen of the Wiser Home app, tap .

  2. Tap Devices > Hub 2nd Gen to navigate to the Device Details screen.

  3. Tap the toggle switch and enable the Legacy PowerTag Energy mode to commission the old PowerTag.

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