System User Guide Wiser Home (Germany, Austria) - 10

Comfort Mode

Comfort Mode is a smart feature that helps ensure the set-point temperature is reached by the time the heating is scheduled to turn ON.

It enhances thermal comfort by adjusting the setpoint ahead of schedule, ensuring the room reaches the desired temperature at the exact time you set. Additionally, it saves energy by optimizing the times for the boiler to turn on, unlike traditional heating that only start heating at the scheduled time.

NOTE: Comfort Mode as a feature applies to all rooms, and cannot be activated for individual rooms. If you have scheduled certain heating intervals to start requesting heat early, they will need to be re-programmed when Comfort Mode is activated.

Comfort Mode deactivated

When Comfort Mode is deactivated, the room starts heating at the scheduled time and it will reach the set-point temperature some time after the scheduled start time.

Boiler starts heating at 6 am, following the schedule request set for a temperature change.

Comfort Mode activated

With Comfort Mode activated a room will start to heat up to 3 hours ahead of a scheduled temperature change. The specific time needed to pre-heat the room is calculated by Wiser and may vary.

Boiler starts before 6 am in order to reach the requested temperature on time for the scheduled change.

When a room is in a Comfort period, a ‘C’ icon with an encircling arrow will appear on the temperature adjustment screen of the app. This icon will also appear on the display of the room thermostat.

During a Comfort period, the Wiser Home App and Wiser Room Thermostat with display will display the upcoming set temperature that Wiser is controlling the heating to. For example, if the schedule calls for 16 °C overnight and then 21 °C from 6am, the Wiser Home App and room thermostat will display the encircled ‘C’ and 21 °C as the set temperature during the Comfort period.

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