Performance and Limitations for 002.000.000

General Performance and Limitations

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• No manual addition of wireless devices connected to a child/downstream gateway by using EcoStruxure Power Commission software.

• Automatic discovery of wireless devices under a child gateway is limited to 128 devices because wireless devices are seen as Modbus TCP/IP devices.

• Typical Panel Server latency between Modbus TCP/IP request forwarded to the Modbus serial network is 10 ms.

• Some device identification data of the aggregated devices connected downstream from a Smartlink SI B or Smartlink SI D (such as I/O Smart Link or wireless devices) are displayed in the Panel Server webpage if the data is configured and commissioned from the Smartlink SI B or Smartlink SI D webpage.

• Keep firmware up to date in order to allow the Schneider Electric Customer Care Center to remotely access the Panel Server webpages.

  Remote access certificates for each firmware version are valid up to the dates indicated in the table.

  Panel Server firmware version	Remote access certificate validity date
  002.001.000	24 November 2025
  002.000.000	22 May 2025
  001.010.000	20 January 2025

  For more information about Firmware Update, refer to DOCA0172•• EcoStruxure Panel Server - User Guide.

Limitations on Publication

• The .csv publication to SFTP or HTTPS servers is limited to 200 files. If the publication does not contain all the data expected, follow one of these recommendations:

  • Reduce the publication period.

  • For each device, set the same sampling period for multiple measurements. All measurements with the same sampling period for a specific device are published in one .csv file.

  For more information, refer to section File Format of Publications in DOCA0172•• EcoStruxure Panel Server - User Guide.

• For legacy Smartlink devices and embedded input devices, configured as Pulse counter, when publication is to Schneider Electric cloud, non-standard units can be misinterpreted, and misleading values are published. To avoid this issue, in the webpages configure the pulse counter unit using standard (SI) units (for example, Wh) and use the pulse weight to convert to the desired unit (for example kWh). For more information, refer to the section Pulse Digital Input Parameters in DOCA0172•• EcoStruxure Panel Server - User Guide

• When exporting CSV files to SFTP or HTTPS servers, an excessively large volume of data can result in empty export files. Reduce the publication period and perform the export again.

• Limitation on SFTP publication - CSV file content not consistent over firmware releases:

  • When using the custom I/O contextualization of a Pulse counter device connected to the embedded input of the Panel Server, the format of the CSV files published through SFTP is not consistent with the format seen with firmware version 001.006.000. To see the data label IoCountMeasurement in your CSV scripts, enter IoCountMeasurement in the Consumption meter element name field on the Panel Server web pages at Settings > Embedded input management.

  • The above limitation and work-around also apply to a Pulse counter device connected downstream to the I/O Smart Link device.

• When SFTP or HTTPS publication is enabled, alarms are displayed in the Panel Server webpages but are not published on SFTP or HTTPS servers.

• Limitations on topology publication to the Schneider Electric cloud: all the devices must be connected at least once to the Panel Server to enable the correct topology to be published to the Schneider Electric cloud.

Limitation on Parent/Child Gateway Configuration

• The parent Panel Server is unable to display and manage the measurements values of the digital inputs configured on the child Panel Server gateway. It is recommended to replace the child Panel Server with an I/O Smart Link device to enable the inputs and outputs of the channels configured in the I/O Smart Link to be correctly displayed in the Panel Server webpages and published to any associated Cloud application.

Limitations on Custom Device Models

• Units defined in custom measurement are not published to the Cloud.

• For wireless devices connected under a child gateway, if a custom model uses the same name as a predefined model, and devices are already associated with the predefined model, follow this procedure to load the custom model:

  1. Decommission any device already associated with the predefined model.

  2. Load the custom model in the Panel Server.

  3. Associate the devices with the newly loaded custom model.

  4. Publish the topology in case of use of the Panel Server with a Schneider Electric cloud application such EcoStruxure Asset Advisor or EcoStruxure Resource Advisor.

Limitations on Data Sampling, Data Logging and Alarming

• The number of individual data points that can be sampled simultaneously is limited to 5,000 and limited to a flow of 500 data points per minute.

• The number of individual alarms that can be selected for publication is limited to 500. Among the 500 alarms, a maximum of 300 can be from Modbus-SL devices.

Limitations on Specific Devices

Limitations on Acti9 Smartlink Modbus devices:

• For legacy Acti9 Smartlink Modbus devices, when Panel Server is unable to read the hardware version due to non-standard UTF-8 characters, a replacement character (�) is displayed at Identification > Hardware revision in the webpages. Previously the non-standard characters were not decoded and No data was displayed.

Limitations on I/O Smart Link devices:

• When commissioning an I/O Smart Link (as a replacement for a legacy Acti9 Smartlink Modbus with firmware version 001.003.nnn) in EcoStruxure Power Commission software, leaving None in the Signal Element line causes an error when the device is commissioned in the Panel Server. The I/O Smart Link commissioning configuration cannot be saved in the Panel Server.

• I/O Smart Link devices support the following special characters:

  ASCII	1	2	4	5	6	7	8	11	12	13	14	15	30	32	33	61	63	64	93	95
  Character	space	!	#	$	%	&	‘	*	+	,	-	.	=	?	@	\	^	_	|	~

• Operating time, operation counter, and trip counter not available for Wired devices and Standard I/O.

Limitations on wireless devices:

• Within a parent-child Panel Server gateway configuration, the modification of a contextualized setting of a device to the child Panel Server (for example, auxiliary position modified from SD to SDE) is not automatically reflected in the parent gateway. A manual update in the parent Panel Server is required to display modifications.

• Wireless indication auxiliary: the Panel Server does not manage alarm notification by email or to Schneider Electric cloud applications.

• PowerTag Control:

  • If a PowerTag Control device is connected to a child gateway:

    • No automatic discovery.

    • No data is published to the parent gateway. To be able to publish at the parent gateway level, a custom model has to be developed for the parent gateway.

Limitations on MasterPacT NT/NW, ComPacT NS, and PowerPacT P/R frame circuit breakers. For details about which trip units and interfaces are supported, refer to:

• Modbus TCP/IP Devices Circuit Breakers and Associated Trip Units connected via IFE and eIFE interfaces

• Modbus Serial Devices Circuit Breakers and Associated Trip Units connected via IFM interface or BSCM Modbus SL/ULP module