DOCA0142EN-11

Recover IFE Interface from Boot Mode

During a firmware upgrade, if any communication disturbance occurs and files are not transferred successfully, the IFE interface can transition to boot mode.
  1. Connect IFE interface to a circuit breaker using a ULP cable.
  2. Change the IP address of connected PC to 169.254.XX.XX. You can enter any value between 1 to 254 for XX.XX.
    NOTE: You can refer to Microsoft Windows Help for performing step 2 and 3.
  3. Set the subnet mask to 255.255.0.0.
    NOTE: This ensures the PC is configured within the same IP address range of the IFE interface in boot mode.
  4. Open the EcoStruxure Power Commission software.
  5. Sign in to EcoStruxure Power Commission software.
  6. Discover the IFE interface, which is in the boot mode.
    NOTE: The current firmware version of IFE interface is displayed as IFEBOOT.
  7. Initiate the firmware update process.
    After the firmware update, the IFE interface reverts to its original IP address.
  8. Restore the PC network settings.
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