Anti-Tripping Management

The Anti-Tripping Management prevents the circuit breaker from tripping by switching off the load or reducing the power of the load. This keeps the total consumption of the system under a defined limit. The limit value is set by the size of the main incomer switch, refer to Setting Tariff. Devices that are eligible will be added automatically to the Anti-Tripping Management.

IMPORTANT:

When the Grid reaches more than 80% of the contract limit, the Anti-Tripping algorithm will activate to control devices enrolled in the Anti-Tripping Management.
When a device is managed by the Anti-Tripping management, the Schedules, Moments and Automations for that device are not executed.

Pre-requisite:

Case 1: with Anti-Tripping Module

If PowerTag Energy is installed, it should be removed from the grid system.

NOTE: Once the PowerTag is removed from the system you will not be able to use Reduce My Bill - AI feature.
Anti-Tripping Module should be installed and paired with Schneider Charge.
Refer Pairing Anti-Tripping Module and Schneider Charge
Main incomer rating should be set.
Refer to Setting Tariff.

Case 2: with PowerTag Energy

If Anti-Tripping Module is installed, it should be removed from the system.
Make sure that PowerTag Energy is installed and paired with the Wiser Home system, and configure one of the PowerTag devices as Grid.
Refer Pairing main PowerTag as Grid.
Main incomer rating should be set.
A default contract limit is automatically set when pairing the main PowerTag Energy as a Grid. You can change the contract limit later if the Grid value set during the PowerTag Energy installation does not match the tariff. Refer to Setting - Setting Tariff.

NOTE: The main incomer rating is used by the Anti-Tripping Management algorithm. If set incorrectly it may not work as expected and could result in the power tripping.

Enabling Anti-Tripping Management

Once the prerequisites are completed, user gets notified that this feature is available. The Anti-Tripping screen appears on the Home page.

Read the feature update and swipe to navigate to next screen.
Tap to close the overlay screen.
- The supported devices will be enrolled automatically.

Disabling Anti-Tripping Management

The Anti-Tripping Management feature for the supported devices can be deactivated at any time.

On the Home page, tap > Energy Management > Anti-Tripping Management.

Tap the toggle switch (A) for the devices you want to disable.
If the device is currently in use, a notification will prompt you that deactivating this feature may cause your power to trip.
Tap Continue to disable.

Activation status

On the Home page and control panel page of the devices, (A) denotes the Anti-Tripping management status.

The devices will typically be off for upto 10 minutes. It will restart automatically when power is available.
If you wish to turn on the device in Home page or control panel page, a Caution window is prompted that the device is being actively managed. Read the information and tap Go to settings and disable the toggle switch to remove the device from the Anti-Tripping Management.

Live status

When the Anti-tripping feature is active for any device, the load shedding (A) is shown in the Live tab.

Troubleshooting

Error

Possible cause

Solution

Algorithm is currently unavailable displayed in the Live tab.

The device is offline.
Technical issue.

Restart your Hub.
If the problem still persists contact your installer or visit Help and Support and select your country.

System/Hub is unable to receive data from the device.

Check if the Hub and the charger are in same Wi-Fi network.
Restart your Hub.
If the problem still persists contact your installer or visit Help and Support and select your country.