DUG_Schneider Charge_WH-03

Commissioning via eSetup

Once the Schneider Charge is installed, follow the steps to commission via eSetup app.
For installation refer Installing the device.
IMPORTANT: This process should only be used by authorized/professional installers.
To commission Schneider Charge, please download and install eSetup app.
NOTE: This app should only be used by authorized/professional installers.

For Android mobile phones:
Click here or scan below code

For Apple mobile phones:
Click here or scan below code

  1. Open eSetup app and select Schneider Charge and select one of the following:
    • Skip the tutorial: To skip the tutorial and continue with step 2.
    • Start the tutorial: To start commissioning tutorial.
  2. Power On the Schneider Charge, when the side LED indicator turns solid green tap Yes, it is green in the app.
    NOTE: If the side LED indicator does not turn on after powering on the Schneider Charge, attempt to reactivate the side LED by powering off and then on the Schneider Charge.
  3. On Schneider Charge, when the side LED indicator turns solid green, press and hold the side push button for 3 s.
    This will create a temporary wireless network of the Schneider Charge which will be active for 4 min.
  4. In the app, tap Yes, it’s breathing green and perform one of the following method to connect to the temporary wireless network.
    Manual connection:
    1. Tap Manual connection > Open Wi-Fi Settings.
    2. Select the SchneiderCharge_##-##-## from the list and enter Wi-Fi® password located on the side of the device.
    3. Once connected, return to the Wiser Home app.
    Scan QRCode:
    Tap Scan QRCode, on the pop-up message tap OK and scan the QR Code located on the right side of the charger to join the temporary wireless network.
    IMPORTANT: Make sure the camera permission is enabled for eSetup app only.
  5. On the screen enter the New PIN, confirm the PIN and tap Save.
    NOTE: The PIN must contain 6 to 16 digits, cannot contain the same digit more than 3 times and code that should not have 6 sequential digits.
    New PIN is set successful.
  6. On the next page, enter the New PIN and tap Connect.
  7. In Firmware upgrade, tap Continue.
    Wait for a few seconds for the app to check the charger firmware version.
  8. Tap Upgrade to upload the latest firmware to the charger.
    Wait for few minutes to complete firmware update.
    NOTE: If firmware is up-to date tap Continue and proceed to step 9.
  9. In Electrical settings, you can use the sliding bar or –/+ to limit the charging current depending on the device type then and tap Save and continue.
  10. In Network Settings, turn on the toggle switch for Connect Schneider Charge to a smart charging application and select the way to connect the charger to the internet and tap Save.
    IMPORTANT: If you have a Wiser Hub for remote monitoring and control, make sure that both the Schneider Charge and the Hub are connected to the same Wi-Fi® network.
    • Connect to Wi-Fi (Wireless):Tap on Scan QR Code and scan the QR code on your router to connect to Wi-Fi automatically. Alternatively, you can choose from the list of available networks by taping Select a network or manually enter the Wi-Fi network name and password.
    • Connect to Ethernet port (Wired): Enter the network details to connect (use RJ45 cable type).
      NOTE: Make sure to plug-in Ethernet cable before commissioning the charging station.
      For charging stations installed outside or in a garage without an Internet box/router or Wi-Fi repeater, using an Ethernet cable connection is preferable to a Wi-Fi connection.
      If an Ethernet cable connection is not practical it is recommended to install a Wi-Fi repeater close to the charging station.
  11. After network setting, select one of the following:
    • Choose smart charging application: To select the Smart Home application. Example: Wiser Home
    • Save and continue: To save the setting and continue to step 12.
  12. Tap Handover to customer to share the PIN with the customer.
  13. After handover, read all instruction by tapping on </> and then tap I understand : restart to restart the Schneider Charge.
    Please wait for few minutes in order to finish setup and connect to the internet.

    Schneider Charge will be restarted according to the applied configuration.

    The front LED will turn to solid green after restart, confirming that Schneider Charge is successfully connected for remote operation.
NOTE:
  • You can connect to the charging station after restarting if you need to modify the commissioning parameters.
    Temporary wireless network of the Schneider Charge which will be active for 5 min after restart.

  • The front LED slowly pulse amber when the Schneider Charge is not connected to the internet. Refer to the troubleshooting.

QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.

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