Resetting the PIN via Wiser Home app

If the commissioning PIN code is lost, you can reset the PIN code to default value using the Wiser Home app.

Open Wiser Home app, tap Get started > Professional Installer.
Select you country or region to open Add Devices menu.
Add device menu shows the list of supported device based on your location.
In the device list, select Schneider Charge and wait for few seconds for the app to check the firmware version.
If new firmware is available tap Download in the next page, else processed with step 4.

NOTE: App download the new firmware now and upload it to the Schneider Charge once connected via Wi-Fi®.
In setup page, tap Start setup.
Read the instruction in the app and then tap Next.
In Schneider Charge, when the side LED indicator turns solid green, press and hold the side push button for 3 s.
This will create a temporary wireless network of the Schneider Charge which will be active for 4 min.

NOTE: If the side LED indicator light is OFF, power OFF the charging station and then turn it ON to re-activate the side button.
In the app, tap Next and perform one of the following method to scan the QR code located on the side of your Schneider Charge to connect to the temporary wireless network.

Open camera:
Tap Open camera, on the pop-up message tap OK and scan the QR Code located on the side of charger to join the temporary wireless network.
IMPORTANT: Make sure the camera permission is enabled for Wiser Home app.

NOTE: If you are not able to join the network by scanning the QR code, tap I can’t scan the QR code and follow the steps mentioned below in connect manually.

Connect manually:
1. Tap Connect manually > Open Wi-Fi Settings.
2. Select the SchneiderCharge_##-##-## from the list and enter Wi-Fi® password located on the side of the device.
3. Once connected, return to the Wiser Home app.
4. Tap Continue to continue commissioning process.
Tap Reset PIN, read the pop-up message and tap Yes.
Please press the right side button on Schneider Charge within 3 minutes and 30 seconds to confirm the reset.

After few seconds PIN will be reset to default.