Removing the Inverters from the Wiser system

Using the Wiser app, you can remove the inverter from the Wiser system.

IMPORTANT: Once the inverter is removed from the system, all historical data will be deleted from the app, and all linked devices will also be removed from the system.

On the Home screen, tap .
Tap Devices > Energy and select the Inverter from the list.
Tap Delete.

TIP: You can also navigate to Control tab, select the device, tap Device Details > Delete
Read the message and then tap Delete.

Troubleshooting: If you cannot see the device details, check if the dongle LED is On. If it’s not, follow the steps below.

Make sure inverter/battery is turned on.
Unscrew the collar on top of the dongle.
Unplug the dongle from the inverter.
Plug the dongle back into the inverter.
Tighten the screw back into place.
Once re-attached, the “PWR” and “COM” lights on the dongle will be solid green and Wiser Home app reconnects and shows the device details.
If the dongle does not reconnect to the Wiser Home App after replugging, try redoing the commissioning process.
Inverter information will appear in the Wiser Home App, allowing for successful deletion.