Delete the personal data by resetting the PIN

The following procedure allows the user to delete the Bluetooth and Wi-Fi information from the inverter.

In the Wiser Home app, Home screen, tap .
Tap Devices > Energy > Inverter > Wi-Fi Network.
Tap Next to set-up Bluetooth connection.
IMPORTANT: Enable Bluetooth permissions for the Wiser Home app and turn on the Bluetooth on your smartphone.

Wait a few seconds while the app checks for a Bluetooth connection.
IMPORTANT:
- If the dongle's LEDS are not lit after the inverter is turned on, remove and then reconnect the dongle to the inverter.
  Once plugged in, the “PWR” and “COM” lights on the dongle will be solid green.
- The Bluetooth connection times out after 30 mins of inactivity. To reactivate, remove and then reconnect the dongle to the inverter.
Tap Next to connect the device.
Once the device is connected, the following screen will appear to enter the PIN. To reset the PIN, tap Forgot your PIN?
Select any one of the options to reset the PIN
1. Tap Open camera to scan the QR located on the front of the dongle.
2. Tap I can’t find the QR code.
  
  Contact the Customer Support team to obtain the unique ID to reset your PIN and enter the 42 character unique ID.
After a successful reset, the SRV, NET, and COM LEDs on the dongle will blink for a few seconds. This indicates that all Wi-Fi and Bluetooth data have been deleted.
Create a new PIN on the next screen by following the on-screen instructions.

This PIN reset procedure allows the user to delete the Bluetooth and Wi-Fi settings information from the inverter, but not from the phone.