SUG_DA_WH-01

Commissioning Wiser Hub to Matter Ecosystem

This section outlines the steps to commission your Wiser Home system to the Matter network.
  1. On the Home screen of the Wiser Home app, tap .

  2. Tap Account > App and Connections > Matter.

  3. Tap Add a new connection.

    A screen will appear with instruction how to join the Matter network using the QR code on the Wiser Hub 2nd Generation or the pairing code.

  4. Tap Allow Matter Joining and wait for the hub to connect to the Matter network (this may take up to 15 minutes).

  5. Choose one of the following options to prepare for connecting:

    • Option 1 (Pairing Code): Copy the pairing code shown on the screen.

      TIP: Once the pairing code is copied, you will receive a confirmation message on your screen saying, Copied to clipboard.

    • Option 2 (QR Code): Locate the QR code on the hub, ready to be scanned.

  6. Follow the instructions from the third-party app to add a Matter device. When prompted, either enter the pairing code from the Wiser app into the third-party app or scan the QR code on the hub to successfully add the hub to the Matter network.

QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.

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