Responder Web Telemetry Service Descriptions

NOTE: In the table below, the values in the Category column refer to the following:

Database: Metric capturing time to perform an insert, update, delete, or read on the database
Detail: Metric capturing one specific element of a process in the code
Service: Metric capturing service performance on a server machine
User: Metric based on performance of a specific Responder function that an end user would experience

Web Telemetry Item	Category	Description
CallbackSubmittal	User	Occurs when responding to the Submit button - processes the user callback information.
CallbackSubmittal.GetCallbackStatus	Service	Occurs when retrieving the current callback status information from the database.
CallbackSubmittal.ShowCustomerPreviousCalls	Service	Occurs when responding to the PreviousCalls tab being selected on CallbackInputView.
CallbackSubmittal.ShowCustomerPreviousIncidents	Service	Occurs when responding to the PreviousIncidents tab on CustomerInputView.
CallbackSubmittal.Submit	User	Occurs when responding to the Submit button - processes the user callback information.
CustomerCallSubmit	User	Occurs when a user submits a call.
CustomerCallSubmit.CustomerSubmit	User	Occurs when responding to the CustomerInputView Submit keypress and validates the user input and submits the call.
CustomerLocationCall	User	Occurs when a user submits a location call.
CustomerLocationCall.LocationSubmit	User	Occurs when responding to the LocationCallEntryView Submit keypress and validates the user input and submits the location call.
CustomerSearch SelectCustomer	User	Occurs when a user searches for and selects a customer to enter a call.
CustomerSearch ValidateAndSearch	User	Occurs when a user searches for a customer when entering a call.
CustomerSearch.CustomerArchiveDataProvider	User	Occurs when searching for a customer.
CustomerSearch.CustomerDataProvider	User	Occurs when searching the database for customers which meet the specified criteria and returns a list of the customers found or a number indicating the list size if the list size is larger than the configured maximum.
CustomerSearch.CustomerInputInitialize	Database	Occurs when providing the initialization of the CustomerInputView.
EstimatedTimeOfRestoration	Service	Occurs when a user clicks on a region to see the estimated time of restoration.
EstimatedTimeOfRestoration.FeederETR	User	Occurs when a user clicks on a feeder to see the estimated time of restoration.
EstimatedTimeOfRestoration.LoadFeederETR	User	Occurs when a user clicks on a feeder to see the estimated time of restoration.
EstimatedTimeOfRestoration.LoadRegionETR	User	Occurs when a user clicks on a region to see the estimated time of restoration.
EstimatedTimeOfRestoration.RegionETR	User	Occurs when a user clicks on a region to see the estimated time of restoration.
MapRegionInformation CollectInformation	Service	Occurs when displaying region information.
MapRegionInformation.CollectInformation	Service	Occurs when displaying region information.
Operation	User	Occurs when an administrator edits an operation.
Operation.CreateOperation	User	Occurs when an administrator creates a permission.
Operation.DeleteOperation	User	Occurs when an administrator deletes a permission.
Prediction	User	Occurs when changing region mode information.
Prediction.ChangeMode	User	Occurs when changing region mode information.
Prediction.ChangeUnknownMode	User	Occurs when changing unknown region mode.
PredictionModeProvider	Service	Occurs when getting information from prediction service configuration file.
PredictionModeProvider.GetPredictionThresholdInfo	Detail	Occurs when getting threshold information from prediction service configuration file.
PredictionModeProvider.IsOutagePredictionEnabled	Detail	Occurs when determining whether the outage prediction is enabled.
Role	User	Occurs when editing a role.
Role.CreateNewRole	User	Occurs when creating a new role.
Role.DeleteRole	User	Occurs when deleting an existing role.
RoleEdit	User	Occurs when an administrator edits a role.
RoleEdit.AddRoleTask	User	Occurs when an administrator adds a role.
RoleEdit.RemoveRoleTask	User	Occurs when an administrator removes a role.
SwitchOrderRequest	User	Occurs when searching for or editing a row in a switch order.
SwitchOrderRequest.Cancel	User	Occurs when deleting a row in a switch order.
SwitchOrderRequest.CreateRequest	User	Occurs when saving a switching order.
SwitchOrderRequest.FindSwitchingOrderRequests	User	Occurs when finding switching orders.
SwitchOrderRequest.SwitchOrderEdit	User	Occurs when editing a switching order.
Task	User	Occurs when an administrator edits a task.
Task.CreateNewTask	User	Occurs when an administrator creates a permission.
Task.DeleteTask	User	Occurs when an administrator deletes a permission.
TaskEdit	User	Occurs when an administrator edits a permission.
TaskEdit.AddOperation	User	Occurs when an administrator adds a permission.
TaskEdit.RemoveOperation	User	Occurs when an administrator removes a permission.
UpdatePersonalUserInformation	User	Occurs when changing a piece of information for a user.
UpdatePersonalUserInformation.ChangePassword	User	Occurs when changing a password for a user.
UpdatePersonalUserInformation.UpdateQuestionAnswer	User	Occurs when updating a set of questions and answers for a user.
UpdatePersonalUserInformation.UserUpdate	User	Occurs when updating a current user.
UpdateUserInformation	User	Occurs when updating access information associated with a user.
UpdateUserRoles	User	Occurs when updating the roles to which a user belongs. Removes the user from any prior role membership not included in the list of roles.
UserCreate	Detail	Occurs when creating a new user from the information of the views via the user data provider. Occurs when a user creating event is raised.
UserDelete	Detail	Occurs when deleting a user.
UserUpdate	Detail	Occurs when attempting to update the user's information with the data provider.