Status and Alarm Messages
This section lists status and alarm messages from the display. The display messages are listed in alphabetical order, and a suggested corrective action is listed with the display alarm message to help you troubleshoot problems.
| Display text | Description | Corrective action |
|---|---|---|
| Battery boost charging | The batteries are charged with the configured boost charge voltage. | |
| Battery connected | The batteries are connected. | |
| Battery discharging | The load is drawing more power than the UPS can draw from the input, causing the UPS to draw power from the batteries. | Reduce the load. Please contact Schneider Electric. |
| Battery disconnected | The batteries are not connected. | Connect the batteries. |
| Battery expired | The battery service life has expired. | Replace the battery. |
| Battery end of discharge | The battery capacity is below the minimum acceptable value. | Recharge the batteries. |
| Battery float charging | The batteries are charged with the configured float charge voltage. | |
| Battery log reset | Reset the battery log. | |
| Batt maint incomplete | The battery maintenance test was not passed. | |
| Battery maintenance | Start the battery maintenance test. | |
| Battery maintenance OK | The battery maintenance test has been successfully completed. | |
| Battery temperature high | The battery temperature is too high. | Check the battery temperature. |
| Battery test | Start the battery test. | |
| Battery test incomplete | The battery test was not passed. | |
| Battery test OK | The battery test has been successfully completed. | |
| Battery voltage low | Low voltage on battery. | Check the battery. |
| Battery wiring incorrect | The battery wiring is incorrect. | Check the battery wiring. Please contact Schneider Electric. |
| Battery/charger inoperable | The battery or charger is inoperable. | Check the battery. Check the charger. Please contact Schneider Electric. |
| Byp freq exceeds limits | The bypass frequency exceeds the limit. | Check the status of the bypass source. Please contact Schneider Electric. |
| Bypass fan inoperable | The UPS has one or more inoperable fans. | Check the fans. |
| Bypass fan time reset | Reset the service life timer for the fan. | |
| Bypass out of tolerance | The bypass voltage is out of tolerance. | Check the status of the bypass source. Please contact Schneider Electric. |
| Bypass overload | The load is drawing more power than the bypass source can supply. | Reduce the load. Please contact Schneider Electric. |
| Bypass overload timeout | The UPS can no longer sustain a Bypass overload situation. | Reduce the load. Please contact Schneider Electric. |
| Bypass sequence incorrect | The phase rotation on bypass is incorrect. | Check the status of the bypass source. Please contact Schneider Electric. |
| Bypass unavailable | The bypass source is not available. | Check the status of the bypass source. Please contact Schneider Electric. |
| Capacitor expired | Capacitor service life has expired. | Replace the capacitor. |
| Capacitor time reset | Capacitor service life timer has been reset. | |
| Clear log | Clear the log. | |
| DC bus overvoltage | Overvoltage on the DC bus. | |
| Dust filter expired | The dust filter service life has expired. | Replace the Dust FilterReplace the Dust Filter. |
| EPO | An EPO (emergency power off) device is activated. | Deactivate the EPO (emergency power off) device. |
| Fan expired | Fan service life has expired. | Replace the fan. |
| Fan inoperable | The UPS has one or more inoperable fans. | Check the fans. Please contact Schneider Electric. |
| Fan time reset | The fan service life timer has been reset. | |
| Firmware incompatible | The firmware is detected as incompatible with the rest of the system. | Perform a firmware update. |
| Generator input | Generator is supplying the UPS. | |
| Inhibit transfer to inv. | Inhibit transfer to inverter operation. | |
| Inlet temperature high | Air inlet temperature is too high. | Check the status of the air inlet. Reduce the room temperature. |
| Inlet/outlet temp | Air inlet and outlet temperature. | |
| Input current unbalanced | Input current is unbalanced. | Check the status of the input source. Please contact Schneider Electric. |
| Input neutral unavailable | Input neutral is not available. | Check the status of the input neutral. Please contact Schneider Electric. |
| Input out of tolerance | The input voltage is out of tolerance. | Check the status of the input source. Please contact Schneider Electric. |
| Input overcurrent timeout | The UPS can no longer sustain an Input overcurrent situation. | Check the status of the input source. Please contact Schneider Electric. |
| Input SCR fan inoperable | Input SCR fan is inoperable. | Check the status of the input SCR fan. Please contact Schneider Electric. |
| Input SCR temp high | Input SCR temperature is too high. | Check the status of the input SCR fan. Please contact Schneider Electric. |
| Inverter high temp | Inverter temperature is too high. | Check the status of the inverter. Please contact Schneider Electric. |
| Inverter IGBT inoperable | The inverter IGBT is inoperable. | Check the status of the inverter IGBT. Please contact Schneider Electric. |
| Inverter inoperable | The inverter is inoperable. | Check the status of the inverter. Please contact Schneider Electric. |
| Inverter overload timeout | The UPS can no longer sustain an Inverter overload situation. | Check the status of the inverter. Please contact Schneider Electric. |
| Inverter shutdown | The inverter is shutting down. | |
| Inv DATA CAN incorrect | Inverter DATA CAN is incorrect. | |
| Inv firmware upgrade | The inverter firmware has been upgraded. | |
| Inv IO CAN incorrect | Inverter IO CAN is incorrect. | |
| Load on bypass | The UPS is in static bypass mode and the load is supplied by the bypass source. | |
| Load disconnected | The load has been disconnected or the unit output breaker UOB is open. | Check the load. Close the unit output breaker UOB. |
| Load on inverter | The UPS is in inverter operation mode and the load is supplied by the UPS. | |
| Low battery shutdown | The UPS is shutting down due to battery end of discharge | Recharge the batteries and restart the UPS. If auto-restart mode is configured, the UPS will start automatically restart when the mains return. |
| Man. transfer to inverter | Manual transfer to inverter operation. | |
| Manual shutdown | Manual shutdown. | |
| MBB closed | The maintenance bypass breaker MBB is closed, supplying the load with unprotected power from the bypass source. | |
| MBB open | The maintenance bypass breaker is open. | |
| Module ID duplicate | The module ID has a duplicate. The module ID must be unique. | Check the ID of the modules. |
| No inlet temp sensor | No inlet temperature sensor present. | Check the status of the inlet temperature sensor. |
| No input temp sensor | No input temperature sensor present. | Check the status of the input temperature sensor. |
| No outlet temp sensor | No outlet temperature sensor present. | Check the status of the outlet temperature sensor. |
| Nom power out of tolerance | The nominal power does not match the UPS hardware. | Check the status of the input source. Please contact Schneider Electric. |
| Outlet temperature high | Air outlet temperature is too high. | Check the status of the air outlet. Please contact Schneider Electric. |
| Output short circuit | A short circuit is present on the output. | Check the status of the output. Please contact Schneider Electric. |
| Output overload | The load is drawing more power than the UPS system can supply. | Reduce the load. Contact Schneider Electric. |
| Parallel cabling incorrect | The parallel cabling is incorrect. | Check the status of the parallel cables. Please contact Schneider Electric. |
| Power sharing incorrect | The power sharing between the UPS units is incorrect. | Please check the load sharing on the UPS units. Redistribute the load between UPS units. Please contact Schneider Electric. |
| PWM sync unavailable | The PWM synchronization is unavailable. | Check the status of the PWM sync. Please contact Schneider Electric. |
| Rec firmware upgrade | The rectifier firmware has been upgraded. | |
| Rec soft start unavailable | The rectifier soft start is unavailable. | Check the status of the rectifier. Please contact Schneider Electric. |
| Rectifier high temp | The rectifier temperature is too high. | Check the status of the rectifier. Please contact Schneider Electric. |
| Rectifier inoperable | The rectifier is inoperable. | Check the status of the rectifier. Please contact Schneider Electric. |
| Relay disconnected | A relay is disconnected. | Check the status of the relays. Please contact Schneider Electric. |
| Relay short-circuit | A relay has short-circuited. | Check the status of the relays. Please contact Schneider Electric. |
| Room temp high | The room temperature is high. | Reduce the room temperature. |
| Save settings | Settings have been changed. | |
| Shutdown | UPS shutdown. | |
| Signal cable disconnect | Signal cable is disconnected. | Check the signal cable. |
| Sync pulse unavailable | Sync pulse is unavailable. The UPS is not able to synchronize. | Check the sync pulse. Please contact Schneider Electric. |
| System overload | The load is drawing more power than the UPS system can supply. | Reduce the load. Contact Schneider Electric. |
| System setting incorrect | The system settings are incorrect. | Check the system settings. Contact Schneider Electric. |
| Technical check recommended | A technical check is recommended. | Contact Schneider Electric. |
| Transfer to bypass | Transfer the UPS to static bypass mode. | |
| Transfer to inverter | Transfer the UPS to inverter operation. | |
| Transfers exceed limits | There have been too many transfers between operation modes in a given time period. | Contact Schneider Electric. |
| Warranty expiring soon | Warranty is expiring soon. | Contact Schneider Electric. |