Download Offline Packages

Downloading offline packages and having them readily available are the keys to getting the most out of ArcFM Mobile. Offline packages are designed by your system administrator and can be set up to contain different pieces of information, for example:

Just gas data
Just electric data
Both electric and gas data
Gas data for a particular region
Electric data for a particular region
Both electric and gas data for a particular region, etc.

If your administrator has configured your organization to use only offline data, you might see the following dialogue the first time you launch the app after installing:

Tap the link to download an offline package.

Download Packages

Publishes in WPF and Xam {Windows and iPad}

Xam & MAUI
Tap the Settings button on the left, then tap Packages.
Xam & MAUI
In the list that displays on the Available tab, locate the package you want to download and tap the Download button.
IMPORTANT:
- Size to Download can be described as the entire size of the package to be downloaded, including all replicas, their unconsolidated deltas, and tile packages.
- The Most Recent Update field displays the date when the contents of an offline package were last updated.
- As the package downloads, the Download icon changes to a progress circle.
  TIP: When using cellular connectivity, if any package you want to download is larger than 100 MB, you are prompted to confirm that you wish to continue:
  
  Tap Yes to indicate that you acknowledge responsibility for potential data plan charges.
  
  If the download fails, the error is shown under the package name.
Xam & MAUI
On the Downloaded tab, you can watch the value increase as the entire package downloads.
After download, Size on Device can be considered the entire size of the package on your device (aka the amount of ‘hard drive’ space the data is occupying). The size might be different once deltas are applied to the replica.
Xam & MAUI
If you need to later delete the package, tap the Remove button.
Xam & MAUI
Tap the Refresh button to manually refresh the list.

Xam & MAUI

The following are handled differently when your device isn’t in the office or when it’s not connected via WiFi:

Changes made to replicas, tile packages, or vector TPKs that you already have downloaded
Deltas that were created
Any combination of the above

With a cellular connection, the app is built to react automatically in the following ways:

If additions were made and the total amount of new data to download is less than 100M, then the app automatically downloads the data.
If the additions amount to over 100 MB of data to download, the app prompts you to download them manually.
Within 24 hours if you haven’t downloaded them manually, or connected via WiFi, or taken your device into the office, you are prompted again to download manually. On the Downloaded tab you are notified of the available update.

IMPORTANT: We do not recommend attempting to simultaneously download multiple large (3 GB+) offline packages. This could cause a strain on your device and network, and potentially cause the downloads to fail.

Verify Package Download

Publishes in both Xam and WPF. ASh 2/2/21

Perform a Search and an Identify (or maybe several) to verify that the information you need has been downloaded. You can also toggle the app to offline mode to ensure that you can indeed see offline data in this mode.