DOCA0037EN-13

Troubleshooting Checklists

Introduction

DANGER
RISK OF ELECTROCUTION, ELECTRIC ARC, OR BURNS
  • Electrical equipment should be installed, operated, serviced, and maintained only by qualified personnel.
  • Before working on the equipment, ensure that you are working in a safe area
Failure to follow these instructions will result in death or serious injury.

When a problem is detected, go through the checklist and follow the instructions given.

Possible problems that could occur when using an FDM128 display are:

  • Panel display is blank.

  • Connected equipment cannot be used.

  • Panel does not respond or responds slowly.

  • Panel beeps when powered on.

NOTE: Contact your local Schneider Electric vendor or your local distributor.

Panel Display Is Blank

If the display is blank, perform the following check steps:

Step

Check/Operation

Solution

1

Is the FDM128 display using the correct rated voltage?

Verify the power supply connections and levels.

2

Is the power supply off or disconnected?

Follow the instructions in the Instruction Sheet to reconnect the power supply.

3

Is the backlight lit?

Potential detected problem with the FDM128 display . Contact your local Schneider Electric distributor.

4

Is the problem resolved?

If none of the previous steps resolve the detected problem, verify the hardware.

Display Replacement

The following replacements are available:

  • Front part only: reference HMIS85

  • Whole device, including the front part: reference LV434128

For information about how to reinstall the product, see the Instruction Sheet.

Connected Equipment Cannot Be Used

If the FDM128 display does not communicate with connected equipment, perform the following check steps:

Step

Check/Operation

Solution

1

Is the power supply off or disconnected?

Verify the power supply connections and levels.

2

Is the communication cable connected correctly?

For more information about cable diagrams, refer to FDM128 Ethernet Display for Eight Devices Instruction Sheet .

3

Is the problem resolved?

If none of the previous steps resolve the communication problem, then check the hardware.

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