Troubleshooting

LED ON switch is off

No indication of power supply.

• Check the power supply of the relay.

• After verification, if the problem persists, replace the relay by a new one.

Toroid loss

Alarm LED: blinking

Alarm relay: active

Check the connection between the VigiPacT sensors and the RM12T multiplexer.

RM12T mutliplexer communication malfunction

Alarm LED: blinking

Alarm relay: active

• Check if the RM12T multiplexer is ON.

• Check the connection between the RM12T multiplexer and the VigiPacT RMH relay.

Password not valid

• Enter the right password.

• Reset the password, if the password is lost.

Test failed

• Do the factory reset of the relay.

• After the factory reset, if the test fails, replace the relay by new one.