DUG_16A Connected Switch-01

Changing the Wi-Fi access point while offline

When you change the SSID or password, the device goes offline. You can connect to a new Wi-Fi network without losing any previous data.
You can change the Wi-Fi network using the Wiser app when the device is offline.
  1. On the Devices page, tap Devices.
  2. Select the device.
  3. Tap Settings > Information > Device Details.
  4. Tap Change Access Point (A) to change the Wi-Fi network.
  5. Press the push button 8 times in 10 seconds.
    The LED indicator rapidly blinks green.
  6. Tap MAC ID.
    NOTE: If you are unable to find the device, tap Rescan.
    It will redirect to the Wi-Fi network which is connected to the mobile.
  7. Enter the new Wi-Fi password in the password field and tap Connect.
    NOTE: The Connect button will be enabled after entering the password.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.

Was this helpful?