Request a Tenant
Tenants can only be created after you’ve completed a Software Agreement and Online Service Agreement. Contact your Account Manager for more information.
Fill out the Request a Tenant form to have your new tenants created. The tenant address provides a unique identifier for your organization and allows your users to access the hosted components of the solution.
Have the following information ready for populating the form:
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Contact name, business name, and email.
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The preferred tenant name. This is usually your company name with no spaces, numbers, or special characters.
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ArcFM XI series apps for which you have licenses and that you want included in your tenant.
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Tenant location (city, state, country).
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Additional requests, which may include Hosted Edge, Mobile Shared Map Data, Multi-user Support, ADMS Patch Integration.
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Initial questions you may have about the tenant creation process or anticipated configuration expectations.
Finally, it is common to have multiple tenants created during your implementation. Some common examples are a “Dev” tenant, “Test” tenant, “Train” tenant, “Prod” tenant, etc.