DUG_Matter Thermostat_ELKO-01

Resetting the device

You can manually reset the thermostat to reset user data or ex-factory for complete factory reset.

Reset user data

  1. Wake-up the thermostat by pressing any one touch button and then simultaneously press + and for 5 s to enter user setting.


    Once you enter user setting, the Wi-Fi LED glows yellow, and both menu depth LED indicator glows white.
  2. Press + or touch button for thermostat to display 49 and then press O touch button for > 1 to confirm selection.

  3. Press + or touch button to navigate between following option:

    1. : To processed with reset.

    2. : To cancel reset and go back to user setting.

  4. Press O touch button for > 5 to confirm selection.

NOTE: If the thermostat remains inactive for 10 seconds during the process, it will time out and exit the settings.

Reset user data will:

  • Reset Matter connection.

  • Restore setpoint and user settings to default.

  • Maintain the installer configuration of the device.

Ex-factory reset

  1. Wake-up the thermostat by pressing any one touch button and then simultaneously press O and + for 5 s to enter installer setting.


    Once you enter installer setting, the Wi-Fi LED glows purple.
  2. Press + or touch button for thermostat to display 99 and then press “O” touch button for > 1 to confirm selection.

  3. Press + or touch button to navigate between following option:

    1. : To processed with reset.

    2. : To cancel reset and go back to installer level 1.

  4. Press O touch button for > 5 to confirm selection.

NOTE: If the thermostat remains inactive for 10 seconds during the process, it will time out and exit the settings.

Ex-factory reset will:

  • Reset Matter connection.

  • Restore setpoint and user settings to default.

  • Delete all schedules information.

  • Restore installer setting to default.

  • Reboot as ex-factory state.

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