Remote Configuration Access

Using the Wiser KNX Mobile App

1. The controller owner opens the app and taps the Settings icon .

2. They navigate to Home Management, select their home, and tap Manage access.

3. Then they tap to add a new user.

On the Share home screen:

• They need to enter your email address, set the access role to System Integrator, define the access period (start date, end date, or duration), and tap Confirm.

To enable remote access and configuration:

1. In the Remote Access Configuration screen, the controller owner needs to return to the previous screen by clicking the arrow in the top-left corner and click both toggles to:

   • Enable remote access to the controller.

   • Enable remote configuration of the installation.

For more details, refer to the Wiser KNX Mobile Application User Guide – section Enable Access to Your Home.

Using the Management Plugin on the Controller

1. Log in to the controller as an administrator.

2. Proceed to install the Management plugin from the Marketplace on your controller.

   
   NOTE: If you already have the plugin installed, upgrade it to the latest version.

3. It is recommended to enable automatic updates for the application.

4. Return to the Start page of your controller in your internet browser.

5. Click on the Management plugin icon to open it.

6. Go to the CLOUD ACCESS tab and click on Login to cloud.

   

7. In the Grant Access to Management Plugin dialog, click Yes to allow the Management plugin access privileges.

8. If you already have a cloud account (you are a Wiser KNX user), you only need to log in – pairing is not required.
   If you just created a cloud account, proceed with pairing the controller:

   • In the CLOUD ACCESS tab of the Management plugin, click on Pair controller.

     

   • In the Grant access to this controller dialog, fill in the Country, Language, and Controller name fields, then click Pair.

9. Troubleshooting pairing issues:

   • If pairing fails, restart the controller.

   • After rebooting, attempt to pair again.

   • Pairing is only possible within the first five minutes after the controller boots up.

10. Upon successful pairing, a message Controller paired will appear in the CLOUD ACCESS tab of the Management plugin.

    

11. To share the controller:

    • Go to the CONTROLLER SHARING tab > click New access.

    • Enter your email address (as the System Integrator) and define the access period (from/to).

    • Click Grant access.

12. To enable remote access and configuration:

    • Navigate to the Remote Configuration tab.

    • Click Enable for both Remote Project Configuration and Remote Controller Access.

    NOTE: When sharing access to the controller, the controller owner needs to specify the duration of the access. If you need to connect regularly, it is recommended that the controller owner grants you permanent access. Otherwise, they will need to provide you access each time you need to access their installation.

    The last two steps are intended to be completed by the controller owner. However, if you already have access to the controller, you can perform these steps yourself.