Transferring Subscription Ownership

In some cases, it may be necessary to transfer the ownership of a SpaceLogic KNX Remote subscription to another user. This feature allows for flexible management of subscriptions within teams or organizations.

Purpose of Ownership Transfer

Transferring ownership enables another user to take over full management of a subscription. While the original owner retains view-only access, the new owner gains control over:

Sharing the subscription
Requesting quotes
Making amendments
Renewing the subscription

Steps to Transfer Ownership

To transfer a subscription to another email account:

Log in to your Schneider Electric Software Shop account.
Go to the Subscriptions tab.
Locate the subscription you want to transfer.
Click the three-dot menu in the Action column and select Transfer Subscription.
Enter the email address of the new owner.
Click Transfer to initiate the transfer.

Completing the Transfer

The new owner will receive an email notification with a link to accept the transfer.
They must:
- Click Login to access subscription in the email.
- Sign in or create an account in the Schneider Electric Software Shop.
- Click Accept to finalize the transfer.

If the recipient rejects the transfer, you will be notified via email.

Important Considerations

Ownership transfer is intended for administrative purposes and does not affect the subscription’s status or expiration.
Only one active owner can manage a subscription at a time.
Ensure the recipient is aware of the transfer and has access to the email address used.