Remote Access
Remote access is a key feature of the SpaceLogic KNX Remote service, enabling you to securely connect to your customer's controller to perform configuration changes or access visualizations from anywhere.
Prerequisites for Remote Access
To enable remote access to a controller:
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You must have an active SpaceLogic KNX Remote subscription.
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The subscription must be assigned to the specific controller that you have paired.
Once these conditions are met, an Access button will appear in the controller's row within the SpaceLogic KNX Remote interface.
Accessing Controllers Remotely
Follow these steps to initiate a remote session:
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Navigate to the list of controllers in SpaceLogic KNX Remote.
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Identify the controller you wish to access.
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Click the Access button in the corresponding row.
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Enter your controller login credentials (username and password).
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Click Sign In to launch the controller’s web user interface.
This interface allows you to manage the controller’s configuration and access its visualization tools as if you were connected locally.