Security Events - Wireless Panel Server User Guide

Presentation

When the Wireless Panel Server is connected to the Schneider Electric cloud (see Cloud Service Activation), it sends a security notification through EcoStruxure Facility Expert App if one the following security events occurs:

A temporarily-locked user access
A denied user access
A rejected invalid firmware
A password recovery process started

Security notifications are sent to authorized personnel designated when activating cloud service.

Temporarily-Locked User Access

Notification description	Cause	Recommended action
User access to the PrismaSeT Active switchboard located in site indicated in the notification is temporarily locked .	A person has attempted to access the Wireless Panel Server embedded in the switchboard by using EcoStruxure Power Commission App but several consecutive invalid authentication entries locked the user access.	Make sure that the personnel trying to access the switchboard located in site indicated in the notification is authorized.

Denied User Access

Notification description	Cause	Recommended action
User access to the PrismaSeT Active switchboard located in site indicated in the notification is denied.	A person has attempted to access the Wireless Panel Server embedded in the switchboard by using EcoStruxure Power Commission App but the user access was already locked.	Make sure that the personnel trying to access the switchboard located in site indicated in the notification is authorized.

Rejected Invalid Firmware

Notification description	Cause	Recommended action
Wireless Panel Server firmware update in the PrismaSeT Active switchboard located in site indicated in the notification has been rejected.	A person has attempted to upload an invalid firmware.	Make sure that the personnel trying to access the switchboard located in site indicated in the notification is authorized.

Password Recovery

Notification description	Cause	Recommended action
The Wireless Panel Server forgotten password recovery process of the PrismaSeT Active switchboard located in site indicated in the notification has started.	A person with physical access to the Wireless Panel Server has started the forgotten password recovery process.	Make sure that the personnel trying to access the switchboard located in site indicated in the notification is authorized. Re-do the PrismaSeT Active switchboard configuration by using EcoStruxure Power Commission App.

Notification description

Cause

Recommended action

The Wireless Panel Server forgotten password recovery process of the PrismaSeT Active switchboard located in site indicated in the notification has started.

A person with physical access to the Wireless Panel Server has started the forgotten password recovery process.

Make sure that the personnel trying to access the switchboard located in site indicated in the notification is authorized.

Re-do the PrismaSeT Active switchboard configuration by using EcoStruxure Power Commission App.