Troubleshooting

Cradle management application is enabled and it is not working as expected

EIFE is connected in IMU

• Check if ULP LED has a blinking pattern

• Check if the right application is selected

• Use EIFE interface to perform the cradle management application

IO module applications are not working as expected

Application is not validated

• Check if all the input and output LEDs have the blinking pattern

• Check the application rotary switch position

• Press the Test/reset button for 5 to 15 seconds to validate the application

System configuration is not correct

• Check if ULP LED has a blinking pattern

• Check if there is any hardware or firmware discrepancy with the EcoStruxure Power Commission software and follow the instructions. For details, refer to Compatibility Matrix in RSU Online Help.

ULP wiring is not correct

• Press the Test/reset button for 1 to 5 seconds on the IO module to check all ULP modules are properly wired on IMU system

• Follow the instructions as per the EcoStruxure Power Commission software

Digital input and digital output wiring is not correct

Force the state of the input and output with the EcoStruxure Power Commission software to check the wiring.

Digital output is not working

Wiring issue

• Check the digital output LED status

• Check if a digital output is forced or not

• Check if a digital output is assigned with any other assignment

• If still not working, contact Schneider Electric service personnel

Configuration issue

• Check if the right application is selected

• Check the output assignment using the EcoStruxure Power Commission software

Digital output is damaged

• Check the number of digital output operations counter

• Replace the IO module if threshold is crossed

Digital input is not working

Wiring issue

• Check the digital input LED status

• Check if a digital input is forced or not

• Check if a digital input is assigned with the pulse input

Configuration issue

• Check if the right application is selected

• Check if the debounce setting of the digital input is correct

IO module is in degraded mode, according to the ULP LED

Configuration file transfer aborted from the EcoStruxure Power Commission software

Reload the configuration file with the correct assignments

IO module is in configuration discrepancy mode, according to the ULP LED

Duplicate assignments within the same IO module

Check the application assignments with the EcoStruxure Power Commission software

Duplicate predefined application 1 to 8 across the two IO modules

Modify the predefined application assigned to one of the IO modules

Duplicate input/output assignments across the two IO modules

Check the input/output assignments with the EcoStruxure Power Commission software

Cradle management and drawer management applications are configured together

Configure only one of the applications, cradle management, and drawer management, with the EcoStruxure Power Commission software

Switching on to ERMS mode is not possible

Discrepancy with ERMS order alarm is active

Reset the alarm

Inconsistency of the ERMS setting

Check and modify the ERMS setting

Switching off the ERMS mode is not possible

Discrepancy with ERMS order alarm is active

Reset the alarm

Inconsistency of the ERMS setting

Check and modify the ERMS setting

Closing the circuit breaker is not possible either locally or remotely

Inhibit close order is activated by the IO module

Enable the close order from the IO module.

Inhibit close order is activated by a remote controller using the communication network

Enable the close order from the remote controller.