Wi-Fi mode connection- hub
The Wi-Fi is supported in the hub . The date code must be 2037 and above when it is moved from out of the box. To update the latest firmware, connect the hub to the Ethernet (see Ethernet mode connection- Wiser Hub ).
To install the hub by Wi-Fi mode, a user must have an account in the App. For more information on creating a user account see Creating an account.
The Wi-Fi in the mobile phone must be active.
The Wi-Fi router, hub and mobile phone must be as close as possible.
The following norms are satisfied based on the date code of the hub
Working mode Date code/version number SSID Password Wi-Fi connection time Extension time User mode 2037 or later / 1.40.0 or later WiserGW_XXXXXX
-/1.49.0 or later
-/1.49.0 or later
- Login in to the App.
- Select the home where the hub is located (A) then tap + icon (B) or Add Device.
- On the Add device page, tap Add manually (C). Then select hub under the listed devices.
- Upon selecting hub , you will receive options to select the modes of installing the hub . Select Wi-Fi Mode for installing (D).
- Tap Confirm when you receive the Notification (E).
- Click Next (F) when you reach the How to prepare page.
An animation is displayed about How to pair device. Follow the steps to complete the pairing, tap Confirm AP LED blinks (G) and tap Next (H). Then you will be prompted to a page showing the available Wi-Fi
network. Enter the Wi-Fi password (I) and tap Next (J).
NOTE: Use an eject tool (as shown in the animation) to short press on ‘R’ button to enable hub to Wi-Fi mode. The pairing window lasts for 3 minutes (when the date code is 2037 or later). In case of other version, the pairing window lasts for 10 minutes.
Once the Wi-Fi connection is successful with the
(K), a hotspot network will be created with the Wi-Fi name WiserGW_XXXXXX (I). Tap Go to Connect (L).
Then you will be prompted to the phone setting page that will request your approval to connect to the Wi-Fi network. Tap WiserGW_XXXXXX to connect to Wi-Fi. It is recommended to go to the phone settings and check WiserGW as the Wi-Fi network and then attempt to connect.
After successfully connecting the phone to Wi-Fi, go back
to the App. When the connection is progressed, the Wi-Fi mode installing
is connection completed. Tap Done to finish.
NOTE: If the installation is being done in a new home and there was no router yet, (for ex, using a pocket Wi-Fi 4G module), refer the steps Joining a home after installing is complete.NOTE: If installing has been done in a new home where there was no Wi-Fi available (See Unavailability of Wi-Fi in Wi-Fi network requirements). Ensure to follow steps for transferring Home ownership (See Transferring home ownership) after installing is complete.