Using the FAQ & Feedback page

Find information about the app and working with devices.

The FAQ & Feedback page provides a list of Frequently Asked Questions (FAQ) and answers, information about using the app, device-specific help, and a way to report issues with the app and devices.

In the Home page, tap the Menu icon (A) .
Tap FAQ & Feedback(B).
Do any of the following:
- Browse the list of FAQs (tap a question to see the answer) (C)
- Tap All(D) to find device-specific help by selecting the device from a list
- Tap Network Diagnosis(E) for help with solving network issues
- Tap Report Issue(F) to raise an issue with the development team
- Tap My Feedback(G) to check the status of issues that you have reported.