Getting into a home

Before the home owner moves to the new home, it is advised to the installer to complete the following activities. As a result, the home owner can access and use their Wiser smart home with their home internet.

Steps to be performed by the installer:

Register in Wiser app by using an email address or valid mobile number.
See Creating an account.
Ensure that all the devices are switched on, and the Wiser Hub has Ethernet connection before configuration to complete the commissioning process. After this, configure the device settings.

NOTE: Pairing to other Wi-Fi and BLE enabled devices can also be done during this step.
Configure the Moments and Automations in the app.
Generate the Invitation code/Redeem code and note it on the handover card that is provided in the box/package. Ensure to leave it on the Wiser Hub or in the home.

See Joining a home.

Steps to be performed by the home owner:

Register in Wiser app by using an email ID or valid mobile number.
See Creating an account.
Join a home by providing the invitation code written on the handover card.
Power on the Wiser Hub and connect to the Hub by using the router via Ethernet cable. See Ethernet mode connection- Wiser Hub

NOTE: Ethernet cable is provided in the package/box. Hence, it is advised to collect separately and use the cable to connect to the router for better performance. If the home owner needs to Hub using Wi-Fi, see AP mode connection (Wi-Fi)

TIP: The home owner can follow the Wiser Welcome web pages for more information.