SUG_Wiser_Australia_WSE-04

Wi-Fi network requirements

The Wiser system requires a Wi-Fi with Internet access. The Wi-Fi network router must meet certain requirements for the system to work.
NOTE: The Wiser system only supports 2.4 GHz Wi-Fi networks.

Router requirements

The Wi-Fi router must conform to the following requirements:

  • The router should have an integrated firewall.

  • All devices should be located behind the router firewall.

  • The router must support security protocol WPA2 or higher.

Unavailability of Wi-Fi

There might be situation when there is no Wi-Fi when you are installing devices in a new home. In this case, it is advised to use another mobile device to establish a Wi-Fi hotspot during commissioning.

NOTE: In this case, it is advised to use a pocket Wi-Fi module with a 4G SIM to establish a Wi-Fi hotspot during commissioning. Alternatively, another phone may be used for the hotspot.
After, setting up the hotspot, follow Wi-Fi mode connection- Wiser Hub.
NOTE: The system can be operated physically from switches in case of unavailability of Wi-Fi after commissioning is finalized.

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