DOCA0084EN-11

Status

Description

The STATUS page displays the IFE server communication status.

While browsing the real-time data views, the IFE server has an automated communication check that runs every 15 minutes by default. This check verifies the communication health of all the devices configured on the IFE server, and attempts to re-establish the communication to any device marked out of service within the current browser session.

The users with installer or engineer roles can make changes to the Diagnostics page settings.

Navigation to the STATUS Page

To view the STATUS page, click DIAGNOSTICS > COMMUNICATION > STATUS .

Status Parameters

Data

Description

Device Name

Name of the devices connected to IFE server.

Device Type

Type of the devices connected to IFE server.

Connection

Displays the connection type:

  • Type 1: ULP

  • Type 2: Serial

Communication

Status of communication:

  • Passed: IFE server successfully connected to the devices.

  • Failed: IFE server not connected to the devices.

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