Introduction and Prerequisites

ArcFM Solution Center is the nucleus for configuring settings of all ArcFM applications. You can:

  • Manage users

  • Configure markups

  • Create Session Manager sessions

  • Configure operational maps, reference maps, and basemaps to be used in your applications

  • Monitor services and incidents

  • Configure autoupdaters, dynamic workflows, and client-side workflows

  • Manage offline replicas and tile packages

It is crucial that your organization familiarizes itself with the following:

  1. A signed Enterprise License Agreement and Online Service Addendum – Tenants can’t be configured until those documents are in place. Contact your Account Manager for assistance.

  2. Configured tenant – you need a configured tenant, or one that’s in the process. Refer to the ArcFM XI Tenants topic in the ArcFM XI Series Architecture and Knowledge Base for more information and a link to the tenant request form.

  3. You have run the ArcFM Connectivity Evaluator tool, which is a separate application from Solution Center and ArcFM apps.

  4. You have configured tenant authentication. Ensure that you visit the following topics for tenant configuration specific to each XI series app:

  5. You have taken into account each ArcFM application’s cybersecurity recommendations.

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