Existing Devices

You can view a list of all servers. Clicking a server card reveals all associated devices, providing context for the server and its connected devices.

Device Status Indicators

indicates that the device is successfully configured on the Deployment Portal, sent to the Flex-Server, and data is populating if the connections are also done at the site. Hovering over the icon displays. Device successfully configured and data is being received.
indicates that the device configuration is incomplete or was unchecked when submitting devices to the Flex-Server. Hovering over this icon displays. Device configuration incomplete or not submitted to the Flex-Server.

NOTE: You can see the device display name and protocol in the list.

Device Configuration

After configuring all devices, you need to:

Select the box beside the server’s name to select all modified or newly added devices.
Clear the box to cancel the selection of the device if device configuration is not complete or is not required to be set up in the system yet.
Click icon to view the configuration.
Click icon to modify the configuration.
Click Next at the bottom right, to submit the configuration.
Click toggle to disable and remove the device from the list.
To recover the device.
- Click and select the Inactive device.
- Click toggle to remove the device from the inactive list to active list.
- To submit the configuration, Click Submit.

NOTE:

Disabled device will not be visible in Troubleshooting screen.
After disabling the device, it will sync to the backend in next 5 minute and it will not require a specific submit.
After enable, the device submission is required.

Troubleshoot Server Selection

If selecting the server check box does not select all devices, it means:

You did not click Mark as Complete while configuring a device.
Some required configurations, like templates, are missing.

NOTE: The system displays the server’s status (Online/Offline) to the right of the server’s name.