Logging In and Initial Setup

Default Login Credentials

Enter the default login credentials listed below.
Username: flexadmin@dashboard.local

Password Change Guidelines

1. After initial login, the system enforces a mandatory password change.

2. New password rules:

   • At least one uppercase letter.

   • At least one lowercase letter.

   • At least one number.

   • At least one special character (#?!@$%^&*-).

   • Password length should be a minimum of 12 characters.

   • Maximum length 1500 characters.

   • Spaces are allowed.

   • Unicode characters are permitted.

User Roles and Management

The LWD has two types of users, each with different roles:

Admin User

• Can view and update all functionality of the dashboard.

• Can create or delete guest user’s password.

• Cannot edit the Hardware details.

Guest User

• Can view all functionality of the dashboard.

• Can edit control points of equipment in the Control page.

Users Management

1. All user management must be done locally via LWD (not remotely).

2. Partner users can create and delete customer user credentials.

3. If a customer forgets their password, the partner must delete and recreate the user password by locally login in the system.

4. If a partner forgets their own credentials, they must contact the support team.

Session Time-out

1. Inactivity session timeout: 10 minutes

2. Default session timeout: 1 hour

3. Session lock - 5 minutes (If frontend is disconnected for 5 minutes, the user will be logged out).