Responder User Roles

Available in Responder Web Browser.

Responder provides default user roles. These roles can be assigned to a user to grant that user permission to perform specific tasks in Responder. An Administrator can create new roles or modify permissions for existing roles. This section focuses on how the default roles are defined.

TIP: Users can be assigned to more than one role.

Administrator has access to:

Dashboard
Map Viewer
Dispatchers
Switch Order
Administration
Settings

Archiver has access to:

Dashboard
Settings
Reports
This role also provides access to the data stored in the Archive tables and visible in Archive Explorer.

Customer Service has access to:

Dashboard
Customer Service
Settings

Dispatcher has access to:

Dashboard
Map Viewer
Settings

SO Requestor has access to:

Dashboard
Switch Order
Settings

Senior Dispatcher has access to:

Dashboard
Dispatchers
Settings
This role also has access to Incident Review, Long Term Device functionality, and Custom Reports.