| Air filter technical check recommended |
The air filters need to be checked as
preventive maintenance is recommended. |
The air filters may need to be replaced. |
| Ambient temperature high |
Ambient temperature is high. |
|
| Ambient temperature out of tolerance |
Ambient temperature is out of tolerance. |
|
| Batteries are discharging |
The load is drawing more power than the
UPS can draw from the input, causing the UPS to draw power from the
batteries. |
|
| Battery breaker BB1 open |
Battery breaker BB1 is open. |
|
| Battery breaker BB2 open |
Battery breaker BB2 is open. |
|
| Battery breaker BB3 open |
Battery breaker BB3 is open. |
|
| Battery breaker BB4 open |
Battery breaker BB4 is open. |
|
| Battery capacity is below minimum acceptable level |
The battery capacity is below the minimum
acceptable value according to UPS power rating. Risk of battery damage. |
Change battery configuration and/or add larger
capacity battery. |
| Battery condition is poor |
Battery capacity is lower than 50%. |
Batteries should be replaced. |
| Battery condition is weak |
Battery capacity is between 50% to 75%. |
|
| Battery configuration is incorrect |
The configuration of the settings for
number of batteries in series, number of cells in battery and nominal
cell voltage does not match the battery voltage range of the UPS. |
Check and correct battery settings. |
| Battery float charge current exceeds expected value |
The battery float charge current exceeds
the expected value and has been limited to avoid thermal runaway. |
Check battery. |
| Battery is below minimum acceptable runtime |
The battery runtime is below configured
minimum acceptable value. |
|
| Battery is not working correctly |
A battery is not working correctly. |
Contact
Schneider Electric. |
| Battery room ventilation inoperable |
Input contact indicates that the battery
room ventilation is not working correctly. |
|
| Battery temperature sensor is OK |
Battery temperature sensor is OK. |
|
| Battery temperature sensor is abnormal |
One or more battery temperature senor(s)
is not working correctly. |
Contact
Schneider Electric. |
| Battery voltage does not match battery configuration |
Battery voltage does not match the battery
configuration settings. |
Check and correct battery settings. |
| Bonding between neutral and
ground missing |
Bonding between neutral and ground is
missing. |
|
| Breaker Ext. MBB closed |
When the external maintenance bypass
switch/breaker (Ext. MBB) is closed, the load is supplied with unprotected
power from bypass. |
|
| Bypass frequency out of tolerance |
Bypass frequency is out of tolerance. |
Check bypass frequency and bypass frequency setting. |
| Bypass phase missing |
Bypass is missing a phase. |
Check bypass. Contact
Schneider Electric. |
| Bypass phase sequence incorrect |
The phase rotation on bypass is incorrect. |
Check bypass. Contact
Schneider Electric. |
| Bypass voltage out of tolerance |
Bypass voltage is out of tolerance and
UPS is prevented from going into requested bypass mode. |
|
| Charge power is reduced |
The battery charge power has been reduced. |
The input for this functionality was activated,
or the input current has reached the maximum limit. |
| Charger shutdown due to high battery temperature |
The charger has been shut down due to
a high battery temperature. |
Check the battery temperature. |
| Charger shutdown due to low battery temperature |
The charger has been shut down due to
a low battery temperature. |
Check the battery temperature. |
| Confirm redundancy lost and/or
transfer to forced static bypass |
Inverter OFF button has been pushed and
user must confirm that the redundancy will be lost and/or system will
transfer to forced static bypass. |
Confirm
or abort using the display. |
| DC-DC current limitation threshold lowered due to high temperature |
The DC current limitation threshold
of the DC-DC has been lowered due to high ambient temperature.
|
Reduce ambient temperature. |
| Display communication lost - connected |
Communication link between display and
system management controller (SMC) is lost. The display is connected. |
Contact
Schneider Electric. |
| Display communication lost - disconnected |
Communication link between display and
system management controller (SMC) is lost. The display is disconnected. |
Contact
Schneider Electric. |
| Display communication not
authenticated |
Communication link between display and
system management controller (SMC) is not authenticated. |
Contact
Schneider Electric. |
| EPO switch activated |
An emergency power off (EPO) switch is
activated. |
Deactivate the emergency power off (EPO)
switch. |
| External battery monitoring detected fault |
Input contact indicates external battery
monitoring detected fault. |
|
| Genset is supplying the UPS |
Input contact indicates that a genset
is supplying the UPS. |
|
| General parallel system event |
The parallel system is not configured
correctly or is not working correctly. |
Contact
Schneider Electric. |
| Ground fault detected |
Input contact indicates that a ground
wire fault has been detected. |
Contact
Schneider Electric. |
| High battery temperature level |
The battery temperature is above the
alarm setting. |
Check the battery temperature. A high temperature
may decrease the battery lifetime. |
| High battery temperature shutdown |
The energy storage surveillance has detected
a battery temperature above the shutdown limit. |
Check the battery temperature. |
| High efficiency mode disabled |
High efficiency mode is disabled from
an input contact. |
|
| High humidity threshold violation at remote sensor |
A high humidity threshold violation exists
for integrated environmental monitor sensor. |
Check the
environment. |
| High temperature threshold violation at remote sensor |
A high temperature threshold violation
exists for integrated environmental monitor sensor. |
Check the
environment. |
| IM communication lost - connected |
Communication link between intelligence
module (IM) and system management controller (SMC) is lost. The intelligence
module (IM) is connected. |
Contact
Schneider Electric. |
| IM communication lost - disconnected |
Communication link between intelligence
module (IM) and system management controller (SMC) is lost. The intelligence
module (IM) is disconnected. |
Contact
Schneider Electric. |
| IM communication not authenticated |
Communication link between intelligence
module (IM) and system management controller (SMC) is not authenticated. |
Contact
Schneider Electric. |
| IM in controller box is not working correctly |
The intelligence module (IM) in the controller
box is not working correctly. |
Contact
Schneider Electric. |
| IMB redundant monitoring not working correctly |
The two redundant auxiliary contacts
of the internal maintenance switch IMB do not report the same status. |
Check auxiliary contact wiring of the
internal maintenance switch IMB. |
| Incorrect UPS model number detected |
The UPS model number does not match the
UPS base model number. |
Contact
Schneider Electric. |
| Input frequency out of tolerance |
Input frequency is out of tolerance. |
Check input frequency and input frequency setting. |
| Input phase missing |
Input is missing a phase. |
Check input. Contact
Schneider Electric. |
| Input phase sequence incorrect |
The phase rotation on input is incorrect. |
Check input. Contact
Schneider Electric. |
| Input voltage out of tolerance |
Input voltage is out of tolerance. |
Check
input voltage. Contact
Schneider Electric. |
| Installed power modules exceeds frame power rating |
The total power rating for the installed
power modules exceeds the frame power rating. |
Reduce power modules. |
| Internal power module redundancy lost |
The configured internal power module
redundancy is lost because there are not enough power modules available. |
Add more power modules. |
| Inverter is off due to a request by the user |
The inverter is off due to a request
by the user. |
|
| Inverter output is not in phase with bypass input |
The UPS inverter output is not in phase
with the bypass input. |
|
| Load on UPS is above warning level |
Load on UPS has exceeded the warning
level. |
Reduce load on system. |
| Lost communication to remote sensor |
Lost the local network management interface-to-integrated
environmental monitor communication. |
Check the
environment. |
| Low battery temperature level |
The battery temperature is below the
alarm setting. |
|
| Low humidity threshold violation at remote sensor |
A low humidity threshold violation exists
for integrated environmental monitor sensor. |
Check the
environment. |
| Low temperature threshold violation at remote sensor |
A low temperature threshold violation
exists for integrated environmental monitor sensor. |
Check the
environment. |
| Maximum humidity threshold violation at remote sensor |
A maximum humidity threshold violation
exists for integrated environmental monitor sensor. |
Check the
environment. |
| Maximum temperature threshold violation at remote sensor |
A maximum temperature threshold violation
exists for integrated environmental monitor sensor. |
Check the
environment. |
| MBB redundant monitoring not working correctly |
The two redundant auxiliary contacts
of the maintenance bypass switch MBB do not report the same status. |
Check auxiliary contact wiring of the maintenance
bypass switch MBB. |
| Minimum humidity threshold violation at remote sensor |
A minimum humidity threshold violation
exists for integrated environmental monitor sensor. |
Check the
environment. |
| Minimum temperature threshold violation at remote sensor |
A minimum temperature threshold violation
exists for integrated environmental monitor sensor. |
Check the
environment. |
| Multiple NTP server connections enabled |
Multiple NTP server connections are enabled. |
Disable NTP service. |
| Neutral displacement detected |
Neutral displacement detected. |
|
| NMC communication lost - connected |
Communication link between network management
card (NMC) and system management controller (SMC) is lost. The network
management card (NMC) is connected. |
Contact
Schneider Electric. |
| NMC communication lost - disconnected |
Communication link between network management
card (NMC) and system management controller (SMC) is lost. The network
management card (NMC) is disconnected. |
Contact
Schneider Electric. |
| NMC communication not authenticated |
Communication link between network management
card (NMC) and system management controller (SMC) is not authenticated. |
Contact
Schneider Electric. |
| NMC firmware incompatible |
Firmware version of the network management
card (NMC) is incompatible. |
Contact
Schneider Electric. |
| No power module(s) present |
No power module(s) present. |
Install power module(s). |
| No SBS present |
No static bypass switch module (SBS)
present. |
Install static bypass switch module(s). |
| Not enough UPS units ready to turn on inverter |
One or more parallel UPS units have been
requested to turn on the inverter, but not enough UPS units are ready
for system to enter inverter on operation. |
Turn on the inverter of more UPS units
and/or check the setting Minimum number of parallel UPS
required to supply load. |
| Output frequency out of tolerance |
Output frequency is out of tolerance. |
Check output frequency settings. |
| Output voltage out of tolerance |
The output voltage is out of tolerance. |
Check output voltage settings. |
| Overload on UPS due to high ambient temperature |
The load exceeds the rated UPS capacity
when running in high ambient temperature. |
Reduce load on system or ambient temperature. |
| Overload or short circuit
on UPS |
The load exceeds 100% of rated capacity
or there is a short circuit on the output. |
Reduce
load on system or check for output short circuit. |
| Overload limitation threshold lowered due to high temperature |
The overload limitation threshold has
been lowered due to high ambient temperature. |
Reduce ambient temperature. |
| Parallel unit not present |
UPS is unable to communicate with parallel
UPS. The UPS might have been powered down or PBUS cables may be damaged. |
Check PBUS cables. Replace if damaged. Contact
Schneider Electric. |
| Parallel redundancy lost |
The configured parallel redundancy is
lost, either because the output load is too high, or because there
are not enough parallel UPS units available. |
Reduce load on system or add more parallel
UPS units. |
| Parallel communication lost on PBUS cable 1 |
PBUS cable 1 may be damaged. |
Check the PBUS cables. Replace PBUS cable
1 if needed. |
| Parallel communication lost on PBUS cable 2 |
PBUS cable 2 may be damaged. |
Check the PBUS cables. Replace PBUS cable
2 if needed. |
| PFC AC current limitation threshold lowered due to high temperature |
The AC current limitation threshold of
the PFC has been lowered due to high ambient temperature. |
Reduce ambient temperature. |
| PMC communication lost - connected |
Communication link between power module
controller (PMC) and intelligence module (IM) is lost. The power module
controller (PMC) is connected. |
Contact
Schneider Electric. |
| PMC communication lost - disconnected |
Communication link between power module
controller (PMC) and intelligence module (IM) is lost. The power module
controller (PMC) is disconnected. |
Contact
Schneider Electric. |
| PMC communication not authenticated |
Communication link between power module
controller (PMC) and intelligence module (IM) is not authenticated. |
Contact
Schneider Electric. |
| Power module disabled |
The power module has been disabled. |
Contact
Schneider Electric. |
| Power module fan inoperable |
The power module has one or more inoperable
fans. Fan redundancy is lost. |
Contact
Schneider Electric. |
| Power module inoperable |
Power module is inoperable. |
Replace power module or contact Schneider Electric. |
| Power module overheated |
Power module temperature exceeds critical
level. |
Contact
Schneider Electric. |
| Power module surveillance detected fault |
Power module surveillance detected a
fault. |
Contact
Schneider Electric. |
| Power module temperature warning |
Power module temperature exceeds warning
level. |
Contact
Schneider Electric. |
| Product not registered |
Your UPS is not registered. |
Please register your product. |
| Redundant IM controller not available |
The redundant intelligence module
is not available.
|
Contact
Schneider Electric. |
| Redundant IM controller ADC calibration unsuccessful |
The ADC calibration for the redundant
intelligence module is not successful. |
Contact
Schneider Electric. |
| SBS module disabled |
The static bypass switch module (SBS)
has been disabled by user. |
Contact
Schneider Electric. |
| SBSC communication lost - connected |
Communication link between static bypass
switch module controller (SBSC) and intelligence module (IM) is lost.
The static bypass switch module controller (SBSC) is connected. |
Contact
Schneider Electric. |
| SBSC communication lost - disconnected |
Communication link between static bypass
switch module controller (SBSC) and intelligence module (IM) is lost.
The static bypass switch module controller (SBSC) is disconnected. |
Contact
Schneider Electric. |
| SBSC communication not authenticated |
Communication link between static bypass
switch module controller (SBSC) and intelligence module (IM) is not
authenticated. |
Contact
Schneider Electric. |
| SMC in controller box is not working correctly |
The system management controller (SMC)
in the controller box is not working correctly. |
Contact
Schneider Electric. |
| Static bypass switch fan inoperable |
The static bypass switch module (SBS)
has one or more inoperable fans. Fan redundancy is lost. |
Contact
Schneider Electric. |
| Static bypass switch inoperable |
Static bypass switch is inoperable. UPS
is prevented from going into static bypass operation. |
Contact
Schneider Electric. |
| Static bypass switch warning |
The static bypass switch module needs
a technical check but is still fully operational. |
Contact
Schneider Electric. |
| Synchronization unavailable - system is free running |
The UPS is unable to synchronize to the
bypass input, external source or parallel system. |
|
| System locked in bypass operation |
The system is locked in bypass operation. |
The system has toggled between inverter operation
and bypass operation more than 10 times within 75 seconds. Please
press inverter ON button to transfer back to normal operation. |
| System operation mode - Forced static bypass |
The system is in bypass in response to
a critical event or an inverter off request. |
|
| System operation mode - Maintenance bypass |
The system load is supplied through the
maintenance bypass switch (MBB). |
|
| System operation mode - Off |
The system output power is turned off. |
|
| System operation mode - Requested static bypass |
The system is in bypass in response to
the UPS front-panel or a user-initiated software command, typically
for maintenance. |
|
| System operation mode - Static bypass standby |
The system is in static bypass standby
operation in response to a critical event or an inverter off request. |
|
| Technical check recommended |
The product and its batteries need to
be checked as preventive maintenance is recommended. |
Contact
Schneider Electric. |
| Unsupported power module type detected |
The detected power module type is not
supported by the current UPS power configuration. |
Contact
Schneider Electric. |
| Unsupported SBS module type detected |
The detected static bypass switch module
(SBS) type is not supported by the current UPS power configuration. |
Contact
Schneider Electric. |
| UOB redundant monitoring not working correctly |
The two redundant auxiliary contacts
of the unit output breaker UOB do not report the same status. |
Check auxiliary contacts wiring of the unit output
breaker UOB . |
| UPS locked in static bypass mode: Activated |
Input contact for UPS locked in static
bypass mode is activated. |
|
| UPS operation mode - Battery |
On battery power in response to an input
power problem. |
|
| UPS operation mode - Battery test |
On battery power in response to a test
of the performance of the batteries. |
|
| UPS operation mode - Forced static bypass |
The UPS is in forced static bypass. |
Check active alarms and event log to get details
about why UPS is in forced static bypass. |
| UPS operation mode - Inverter standby |
The UPS is ready to enter battery operation
but awaits permission from the system. UPS output is off. |
|
| UPS operation mode - Maintenance bypass |
The UPS load is supplied through maintenance
bypass switch (MBB). |
|
| UPS operation mode - Off |
The output power is turned off. |
|
| UPS operation mode - Requested static bypass |
The UPS is in bypass in response to the
UPS front-panel or a user-initiated software command, typically for
maintenance. |
|
| UPS operation mode - Static bypass standby |
The UPS is ready to enter static bypass
but awaits permission from the system. UPS output is off. |
|
| UPS surveillance detected fault |
UPS surveillance detected a fault. |
Contact
Schneider Electric. |
| User-defined input 1 activated |
User-defined input contact 1 is activated. |
|
| User-defined input 2 activated |
User-defined input contact 2 is activated. |
|
| Warranty expiring soon |
The
product is reaching the end of warranty. |
Contact
Schneider Electric. |
