Move Fault Upstream

Available in Responder Explorer.

Move Fault Upstream lets the user change an unconfirmed electric device to the next upstream protective device. While the Change Device tool allows the user to select or search for any unconfirmed device in the map, Move Upstream automatically selects the next upstream protective device. The Move Fault Upstream tool is not available on confirmed fault devices.

A device can be moved upstream when it's downstream of another outage device; however, the moved device must be on a phase different than the upstream outage.

NOTE: Move Fault Upstream is disabled on incidents involving partial-power outages.
IMPORTANT: If you are moving a loadpoint that contains multiple customers (e.g., an apartment building), changes to the Select Affected Customers tool cannot be recovered once the fault has been moved upstream. When the fault is moved upstream, all customers at the loadpoint are automatically considered out. Once the move has been made, you can put the incident back on the original apartment building; however, any changes made using the Select Affected Customers tool are lost, in which case only customers who called are displayed as out.
  1. Right-click an unconfirmed or probable fault device and select Move Fault Upstream.
    The Edit Upstream Fault dialog displays information about the next upstream device.
  2. In the Status section of the dialog, edit the Actual, Time of Operation, and Confirmed fields as needed.

    The available values in the Actual field are determined by the device's Normal Status and Phase Designation. You cannot set an Actual Status of ABC on a device that has an expected status of A Closed and a Phase Designation of A. Responder adds this device to the incident in place of the selected device. The Confirmed status is automatically set to Probable, but you can edit the status as needed.

  3. Click OK to save changes and close the form.
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